Omar Hollowell
Chicago
Summary
Detail-oriented, goal-focused, and performance-driven professional committed to organizational success. Exceptional communication skills foster strong relationships with diverse individuals. Proven ability to follow directions meticulously while thriving in challenging, pressure-driven environments. Dedicated to delivering high-quality results and driving continuous improvement within the team.
Overview
2
2
years of professional experience
Work History
Wash Associate
Luke Companies
04.2025 - 09.2025
- Operated wash equipment to ensure optimal cleaning and maintenance of vehicles.
- Collaborated with team members to streamline washing processes and improve efficiency.
- Adhered to safety protocols while utilizing chemicals and cleaning agents effectively.
- Conducted quality checks on washed vehicles for consistency in service standards.
- Assisted in training new associates on proper washing techniques and equipment use.
- Monitored inventory levels of cleaning supplies, reporting shortages promptly.
- Maintained cleanliness of work area to enhance overall workplace safety and organization.
- Adapted to changing workloads, demonstrating flexibility during peak operation hours.
Barista
Starbucks - BRONZEVILLE-35TH
10.2023 - 09.2024
- Enhanced customer experience by greeting and assisting patrons visiting the store.
- Prepared customer beverage and food orders to specification while providing friendly service compliant with high company standards.
- Informed customers of specials, responded to inquiries, and recommended menu items of interest.
- Ensured store environment adhered to safety and cleanliness standards.
- Resolved customer issues in often high-pressure settings while balancing competing priorities.
- Recommended new menu ideas and process improvements to management based on customer input.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Collaborated with team members to create a positive, efficient work environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Food Delivery
Uber Eats
04.2023 - 10.2023
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Enhanced customer satisfaction by focusing on quality service and timely food delivery in the neighborhood
Education
High School Diploma -
Little Village Lawndale High School
Chicago, IL02-2020
Skills
- Problem-Solving
- Relationship Building
- Food handling
- Cashier
- Decision-Making
- Sanitation procedures
- Safety protocols adherence
- Continuous improvement mindset
- Chemical handling
- Laundry expertise
- Record keeping accuracy
- Customer service
- Customer Service-oriented
- Teamwork and contribution
- Relationship building
- Flexible work schedule
Timeline
Wash Associate
Luke Companies
04.2025 - 09.2025
Barista
Starbucks - BRONZEVILLE-35TH
10.2023 - 09.2024
Food Delivery
Uber Eats
04.2023 - 10.2023
High School Diploma -
Little Village Lawndale High School