Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Omar Gonzalez

Omar Gonzalez

Chicago

Summary

Dynamic and dedicated server with a proven track record at Jojos Shake Bar, excelling in customer service and menu memorization. Recognized for strong multitasking abilities and responsible alcohol service, consistently enhancing guest satisfaction and loyalty through effective communication and teamwork. Committed to delivering exceptional dining experiences.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Bartender

Su Casa Mexican Restaurant
Chicago, IL
01.2026 - Current
  • Crafted innovative beverage recipes to enhance customer experience and drive repeat business.
  • Managed inventory and ordering processes to ensure optimal stock levels and minimize waste.
  • Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Trained and mentored new staff members on efficient bartending techniques and operational standards.

Bartender

Jojos Shake Bar
Chicago, IL
11.2022 - Current
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Crafted and served a diverse range of specialty shakes and beverages.

Barback

Tareaux Tavern
Chicago, IL
06.2024 - 01.2026
  • Assisted bartenders with drink preparation and inventory management.
  • Maintained cleanliness and organization of bar area and storage spaces.
  • Supported customer service efforts by promptly delivering orders.
  • Collaborated with team members to ensure efficient beverage service during peak hours.
  • Make drinks and attend customers on the bar on the rush hours

Food Runner

Il Viccinatto
Chicago, IL
03.2024 - 10.2024
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Education

GED -

Arturo Velazquez Institute
Chicago, IL

Skills

  • Customer service
  • Menu memorization
  • Patience and tolerance
  • Food running
  • Strong multitasking
  • Responsible alcohol service

Certification

  • BASSET certificate
  • Food Handler certificate

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Bartender

Su Casa Mexican Restaurant
01.2026 - Current

Barback

Tareaux Tavern
06.2024 - 01.2026

Food Runner

Il Viccinatto
03.2024 - 10.2024

Bartender

Jojos Shake Bar
11.2022 - Current

GED -

Arturo Velazquez Institute
Omar Gonzalez