Omar Faouri
Orland Park
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Crescent Pharmacy
01.2024 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Dental Assistant
Orland Advanced Dentistry
01.2021 - 06.2023
- Shadowed the dentist and assistants while performing dental cleanings on patients
- Shadowed the dentist in completing implants, extractions, crowns, and root canals
- Greeted and welcomed patients and completed shadowing duties as necessary
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
Coordinator/Crew Leader
Marshalls
09.2019 - 05.2021
- Lead Crew members.
- Supervised customers needs.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Trained team members on new hotel and products to support promotional efforts.
- Monitored front areas so that questions could be promptly addressed.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Crew Member
Wendys
05.2018 - 08.2019
- Scanned and supervised customers.
- Improvised and gave advice to other crew members.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Biological Sciences
University of Illinois At Chicago
Chicago, Illinois05.2025
Associate in Science (A.S.) -
Moraine Valley Community College
Palos Hills, Illinois05.2023
High School Diploma - undefined
Carl Sandburg High School
Orland Park, Illinois05.2021
Skills
- Excellent communication skills
- Confident and rational ability to work independently
- Cooperative and works well with others
- Excellent leadership skills
- Adaptive to high-pressure environments
- Attentive to details
- Problem-solving capabilities
- Bilingual, fluent in English and Arabic
Accomplishments
- Employ of the Month 2020
- Achieving a 4.0 GPA 2023 Spring Semester
HONORS
President’s List Fall 2022 - Present, Dean's list Fall 2022 - Present
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
Crescent Pharmacy
01.2024 - Current
Dental Assistant
Orland Advanced Dentistry
01.2021 - 06.2023
Coordinator/Crew Leader
Marshalls
09.2019 - 05.2021
Crew Member
Wendys
05.2018 - 08.2019
High School Diploma - undefined
Carl Sandburg High School
Bachelor of Science - Biological Sciences
University of Illinois At Chicago
Associate in Science (A.S.) -
Moraine Valley Community College