Omar Abdallah
Orland Hills
Summary
Driven sales professional with a solid track record in consultative selling and customer relationship management. Consistently surpasses revenue targets while fostering strong client connections that generate repeat business. Proficient in leveraging CRM systems to enhance prospecting and follow-up strategies, fluent in English and Arabic to engage diverse customer groups.
Overview
9
9
years of professional experience
Work History
Finance Manager / Sales Associate
Gerald Honda of Matteson
Matteson
02.2021 - Current
- Promoted to Finance Manager after consistently surpassing sales targets and delivering top-tier client service.
- Engaged customers to identify needs, presented tailored solutions, and guided through decision-making process, enhancing customer satisfaction.
- Built and maintained relationships that generated repeat business and referrals, contributing to sustained revenue growth.
- Negotiated financing and product options persuasively, enhancing profitability while maintaining customer satisfaction.
- Utilized CRM tools to prospect new clients, track sales activity, and manage follow-ups, improving client engagement.
Inventory Associate
CarMax
Tinley Park
10.2020 - 02.2021
- Verified vehicles met Final Quality Control standards before sale.
- Organized products and streamlined processes to enhance sales readiness.
- Managed inventory levels to ensure optimal stock availability for customers.
- Organized merchandise displays to enhance product accessibility and visibility.
- Conducted regular stock audits to maintain accurate inventory records.
Sales Porter
BMW of Orland Park
Orland Park
08.2019 - 10.2020
- Prepared showroom for customer engagement, enhancing overall presentation and appeal.
- Facilitated client interactions for sales team, promoting a seamless and positive customer experience.
- Assisted customers with vehicle inquiries and product knowledge.
- Provided exceptional service during vehicle deliveries and customer pickups.
- Maintained cleanliness of vehicles and showroom areas for optimal presentation.
Customer Service Associate
Gizmos Fun Factory
Orland Park
08.2017 - 07.2019
- Provided exceptional customer service to diverse guests, fostering positive experiences in fast-paced environment.
- Managed front-end operations and safety procedures, ensuring high satisfaction levels among customers.
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained product knowledge to provide accurate information and recommendations.
Education
High School Diploma -
Carl Sandburg High School
Orland Park, ILFinance Management Certification -
Honda
Honda Sales Consultant Certification -
Skills
- Consultative Sales & Negotiation
- Customer & Territory Relationship Management
- Prospecting & Pipeline Development (CRM)
- Persuasive Communication & Client Education
- Objection Handling & Closing Skills
- Multilingual: English & Arabic
- Cash flow management
- Sales reporting
- Customer relationship management
- Communication skills
Languages
- English
- Arabic
Technical Skills
- CRM platforms
- Pipeline management
- Customer prospecting
Timeline
Finance Manager / Sales Associate
Gerald Honda of Matteson
02.2021 - Current
Inventory Associate
CarMax
10.2020 - 02.2021
Sales Porter
BMW of Orland Park
08.2019 - 10.2020
Customer Service Associate
Gizmos Fun Factory
08.2017 - 07.2019
High School Diploma -
Carl Sandburg High School
Finance Management Certification -
Honda