Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Van Acker

Maple Park

Summary

I’m a friendly and hardworking individual with solid experience in restaurants, retail, and event support. I’m confident managing reservations, greeting guests, and making sure everything runs smoothly even during the busiest times. When needed, I step in to serve—taking orders, delivering food and drinks promptly, and checking in with guests to ensure they have everything they need for a great dining experience. In retail, I’ve built strong relationships with customers by helping them find what they need, handling payments accurately, and managing returns—all while keeping the store neat and organized. For events, I take pride in setting up tables with decorations perfectly, serving meals with a smile, and assisting during after-parties to make sure guests have a great time. I’m a reliable team player who adapts quickly, pays close attention to details, and genuinely enjoys creating positive experiences that keep customers coming back.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess and Server

Wok N Fire
Saint Charles
04.2024 - Current
  • Experienced and customer-focused front-of-house professional with a strong background in hosting, seating, and supporting daily restaurant operations. Skilled in managing reservations, accommodating special requests, and maintaining clean, guest-ready dining areas. Adept at coordinating with kitchen staff, handling phone inquiries, resolving guest concerns, and stepping in to serve when needed—taking orders, delivering food, and ensuring a smooth dining experience. Proven ability to create a welcoming atmosphere, respond promptly to guest needs, and support special event setups—consistently promoting efficiency and guest satisfaction.

Floor and Sales Associate

Hollister.Co
Geneva
11.2023 - 05.2024
  • Customer-focused Retail Sales Associate with experience in assisting shoppers, processing transactions, and maintaining a clean, organized store. Skilled in product selection, handling returns, and using in-store technology to support a smooth shopping experience. Known for resolving customer issues professionally and working collaboratively with team members to drive overall store success.

Event Staff Member

Company 251
Aurora
09.2022 - 11.2023
  • Assisted in preparing event spaces by setting up tables with decorations, plates, silverware, and glasses, ensuring every detail was perfectly arranged for special occasions. Played an active role in serving dinner to guests and providing attentive service throughout the event. Supported the team by bussing tables and serving during after-party gatherings, helping maintain a smooth and enjoyable experience for all attendees. Committed to delivering high-quality event support through careful preparation and attentive guest service.

Education

High School Diploma -

Wheaton Academy
Wheaton, IL
06-2024

Skills

  • Customer service
  • Safe food handling
  • Strong multitasking
  • Conflict resolution
  • Menu memorization
  • Effective communication
  • Cash handling
  • Front-of-house display creation
  • Dining customer service

Timeline

Restaurant Hostess and Server

Wok N Fire
04.2024 - Current

Floor and Sales Associate

Hollister.Co
11.2023 - 05.2024

Event Staff Member

Company 251
09.2022 - 11.2023

High School Diploma -

Wheaton Academy
Olivia Van Acker