Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Traversa

Mount Prospect

Summary

Results-driven professional with extensive experience in quality assurance, manufacturing coordination, and print production. Proven ability to optimize workflows, lead cross-functional initiatives, and implement efficiency-driven solutions in high-volume, fast-paced environments. Certified in AS9100 and Dimensional Calibration with strong ERP and technical proficiency.

Overview

13
13
years of professional experience

Work History

Quality Department Administrator

United Standard Industries
Glenview, IL
01.2024 - Current
  • - Manage and revise documentation within the QMS to ensure regulatory compliance and accessibility.
  • - Serve as liaison between executive leadership and program managers regarding quality policy updates.
  • - Coordinate monthly MRB meetings and support compliance for government-regulated projects.
  • - Maintain audit-ready archives and handle procurement workflows including gage repairs and PO generation.
  • - Provide front office and logistics support during peak volume periods.
  • - Certifications: AS9100 (SAE International), Dimensional Calibration (Mitutoyo)

Print Shop On-Site Manager

Ricoh
Lisle, IL
01.2022 - 01.2024
  • - Oversaw daily print operations, client communication, and project execution using TRAC system.
  • - Managed inventory and procurement of supplies to ensure uninterrupted production.
  • - Diagnosed and resolved technical issues to minimize downtime.
  • - Maintained seamless communication between Ricoh and site stakeholders.

Manufacturing Lead Coordinator

FedEx Office Manufacturing Network
Glendale Heights, IL
01.2013 - 01.2022
  • - Led a team of six in supporting production across all operational stages.
  • - Delivered technical insights to operators and facilitated repair coordination with technicians.
  • - Implemented Lean strategies to improve production accuracy and efficiency.
  • - Ensured shift-to-shift communication and documented critical production data.
  • - Certification: Lean Certified (Gemba Academy)

Education

Bachelor of Fine Arts - Graphic Design

DePaul University
Chicago, IL
01.2018

Skills

  • Quality & Compliance Management
  • Workflow & Process Optimization
  • ERP Systems (OneFactory, JobBoss)
  • Adobe Creative Suite (Photoshop, Illustrator, Procreate)
  • Microsoft Office (Word, Excel, Outlook)
  • Data Analysis & Documentation
  • Procurement & Inventory Management
  • Troubleshooting & Technical Support
  • Cross-Functional Communication
  • Lean & Kanban Methodologies
  • Organizational management
  • Budget administration

Timeline

Quality Department Administrator

United Standard Industries
01.2024 - Current

Print Shop On-Site Manager

Ricoh
01.2022 - 01.2024

Manufacturing Lead Coordinator

FedEx Office Manufacturing Network
01.2013 - 01.2022

Bachelor of Fine Arts - Graphic Design

DePaul University
Olivia Traversa