Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Traversa

Mount Prospect

Summary

Results-driven professional with extensive experience in quality assurance, manufacturing coordination, and print production. Proven ability to optimize workflows, lead cross-functional initiatives, and implement efficiency-driven solutions in high-volume, fast-paced environments. Certified in AS9100 and Dimensional Calibration with strong ERP and technical proficiency.

Overview

13
13
years of professional experience

Work History

Quality Department Administrator

United Standard Industries
01.2024 - Current
  • - Manage and revise documentation within the QMS to ensure regulatory compliance and accessibility.
  • - Serve as liaison between executive leadership and program managers regarding quality policy updates.
  • - Coordinate monthly MRB meetings and support compliance for government-regulated projects.
  • - Maintain audit-ready archives and handle procurement workflows including gage repairs and PO generation.
  • - Provide front office and logistics support during peak volume periods.
  • - Certifications: AS9100 (SAE International), Dimensional Calibration (Mitutoyo)

Print Shop On-Site Manager

Ricoh
01.2022 - 01.2024
  • - Oversaw daily print operations, client communication, and project execution using TRAC system.
  • - Managed inventory and procurement of supplies to ensure uninterrupted production.
  • - Diagnosed and resolved technical issues to minimize downtime.
  • - Maintained seamless communication between Ricoh and site stakeholders.

Manufacturing Lead Coordinator

FedEx Office Manufacturing Network
01.2013 - 01.2022
  • - Led a team of six in supporting production across all operational stages.
  • - Delivered technical insights to operators and facilitated repair coordination with technicians.
  • - Implemented Lean strategies to improve production accuracy and efficiency.
  • - Ensured shift-to-shift communication and documented critical production data.
  • - Certification: Lean Certified (Gemba Academy)

Education

Bachelor of Fine Arts - Graphic Design

DePaul University
Chicago, IL
01.2018

Skills

  • Quality & Compliance Management
  • Workflow & Process Optimization
  • ERP Systems (OneFactory, JobBoss)
  • Adobe Creative Suite (Photoshop, Illustrator, Procreate)
  • Microsoft Office (Word, Excel, Outlook)
  • Data Analysis & Documentation
  • Procurement & Inventory Management
  • Troubleshooting & Technical Support
  • Cross-Functional Communication
  • Lean & Kanban Methodologies
  • Organizational management
  • Budget administration

Timeline

Quality Department Administrator

United Standard Industries
01.2024 - Current

Print Shop On-Site Manager

Ricoh
01.2022 - 01.2024

Manufacturing Lead Coordinator

FedEx Office Manufacturing Network
01.2013 - 01.2022

Bachelor of Fine Arts - Graphic Design

DePaul University
Olivia Traversa