Olivia Preston

- Supervised daily front-of-house operations and staff performance.

- Trained and coached team members to improve efficiency and guest experience.

- Managed opening and closing procedures, including cash handling and deposits.

- Resolved customer issues quickly and professionally to maintain satisfaction.

- Helped coordinate and plan private events.

- Proficient in operating modern POS systems.

- Managed high-volume phone lines to book, modify, and confirm reservations.

-Delivered high-quality customer service in a busy, fast-paced setting.

- Handled POS transactions, cash handling, and end-of-shift reporting.

- Ensured compliance with food safety and sanitation standards.

-Managed multiple tables efficiently, ensuring timely food and beverage delivery.

-Collaborated with kitchen staff to ensure accurate order fulfillment and quality standards.

- Assisted in inventory management, ensuring adequate stock levels for smooth operations.

- Cleared and sanitized tables after service to maintain cleanliness and enhance guest experience.

- Assisted servers by delivering food and beverages promptly, ensuring timely service flow.

- Prepared dining areas by setting up table settings and arranging chairs according to restaurant standards.

- Monitored supplies and restocked items as needed.

- Welcomed and seated guests, ensuring prompt service and a positive dining experience.