Olivia O'Shea
Chicago
Summary
Dedicated and reliable bakery clerk with strong customer service skills, ensuring customer satisfaction and loyalty while maintaining high standards of food safety. Proven ability to drive sales and foster relationships with regular customers.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Wolf's Bakery
Evergreen Park, IL
02.2024 - 03.2026
- Assisted customers in selecting bakery products to enhance satisfaction and drive sales.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Operated cash register efficiently, processing transactions accurately and managing customer payments.
- Restocked shelves with fresh baked goods to optimize product availability and presentation for customers.
- Provided training to new staff on bakery procedures and customer service best practices, fostering a supportive environment.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Champaign, IL05.2029
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Food handling safety
- Punctual and reliable
- Menu memorization
- Telephone etiquette
- Cash handling
- Customer inquiries
- Team collaboration
- Shelf life monitoring
Timeline
Bakery Clerk
Wolf's Bakery
02.2024 - 03.2026
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign