Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Olivia Lugo

Normal

Summary

Customer service driven professional with experience in inventory management, shipping and receiving, and product accuracy. Great problem solver who is dependable and solution focused.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

American Sale
05.2020 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Consistently lifted materials weighing as much as 40 pounds.

Concession Stand Worker

Oak Forest Park District
05.2019 - 09.2019
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Used cash register to tender change and process cash and credit card payments.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Managed refreshment stand and food concessions at booked gatherings
  • Managed operations of miniature gold course

Education

Bachelor of Science - Creative Technologies

Illinois State University
Normal, IL
12.2024

High School Diploma -

Oak Forest High School
Oak Forest, IL
05.2020

Skills

  • Attention to Detail
  • Problem Solving
  • Multitasking
  • Customer Service
  • Punctual and Dependable
  • Loading and Unloading
  • Sorting and Labeling
  • Professional Demeanor

Hobbies

I enjoy embroidery and crocheting

Timeline

Warehouse Worker

American Sale
05.2020 - Current

Concession Stand Worker

Oak Forest Park District
05.2019 - 09.2019

Bachelor of Science - Creative Technologies

Illinois State University

High School Diploma -

Oak Forest High School

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Olivia Lugo