Olivia Christiansen
Lisle
Summary
Dynamic Vice President of Human Resources with a proven track record in leading transformative organizational change and cultivating a culture of continuous improvement. Expertise in strategic planning and employee development has consistently driven enhanced performance and engagement across diverse teams. Adept at aligning HR initiatives with business objectives to support growth and innovation, ensuring talent management strategies are effective and sustainable. Committed to fostering an inclusive workplace that empowers employees to thrive and contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vice President of Human Resources
Transitional Care Management
Lisle, IL
06.2019 - Current
- Clinical turnover Reduction: Decreased voluntary clinical and administrative attrition by 16% across multi-site settings by introducing structured stay interview methodologies and data-driven engagement initiatives.
- Multi-State Benefits Administration: Designed, managed, and executed comprehensive medical, ancillary, and wellness benefit programs supporting staff across 9 states.
- Regulatory Education Scaling: Propelled training compliance and regulatory course completion forward by 50% via a corporate-wide, cloud-based Learning management System deployment.
- Onboarding Optimization: Accelerated clinical pipeline entry by reducing new nursing and clinical staff from 7 to 3 days using integrated Paycom and Smart Recruiters systems.
- Workforce Architecture: Governed complex daily workforce time-tracking, multi-shift hourly healthcare schedules, and regional payroll processes for a dynamic clinical workforce via Paycom.
- Leadership Mentorship: Cultivated and mentored a high-performing department of 8 regional HR Coordinators, optimizing organizational efficiency, multi-state payroll distribution, and standardized HR delivery.
Director of Human Resources
Transitional Care Management
Lisle, IL
06.2015 - 06.2019
- Conducted union negotiations and administered collective bargaining agreements (CBAs) to foster positive labor relations and resolve grievances efficiently.
- Established screening protocols, ensuring 100% compliance with state-specific licensing requirements and rigorous background check standards.
- Designed and deployed a comprehensive onboarding and orientation program that accelerated time-to-productivity for all new hires.
- Directed cross-departmental preparation for Joint Commission Certification and IDPH surveys, achieving sustained regulatory compliance and operational excellence.
- Chaired change management initiatives, guiding clinical teams through complex system rollouts and minimizing operational disruptions.
- Optimized the Human Resources Information System (HRIS) by integrating a new platform, streamlining payroll processing, and centralizing employee benefits management.
Education
Master of Education -
DePaul University
Chicago, ILBachelor of Arts - Psychology
University of Chicago
Chicago, ILSkills
- Healthcare HR leadership
- Benefits strategy development
- Employee retention strategies
- Operational expertise in HR systems
- LMS implementation expertise
- Multi-state labor standards knowledge
- HR policies development
- Payroll management
Certification
Appreciation at Work Facilitator – Appreciation at Work (Certified since 2024)
Timeline
Vice President of Human Resources
Transitional Care Management
06.2019 - Current
Director of Human Resources
Transitional Care Management
06.2015 - 06.2019
Bachelor of Arts - Psychology
University of Chicago
Master of Education -
DePaul University