- Enjoy participating in most sports for overall physical and mental well-being
Oliver W. Keller
Naperville
Summary
Dependable, hard working, college freshman with experience in customer service, hospitality and retail looking for Internship for hands on experience in sales and business management
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Crew Member
Monarch Landing
06.2024 - Current
- Responsible for delivering outstanding customer service in a residential dining setting
- Duties included taking orders, serving food and beverages, and providing personalized recommendations to enhance the dining experience
- Maintaining efficient table management, ensuring cleanliness and readiness of dining areas
- Working closely with kitchen and support staff to guarantee timely food delivery and smooth service
- Engaging with residents to create a pleasing experience
Retail Assistant
Dicks Sporting Goods
11.2023 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Busser
Entourage Restaurant
06.2023 - 09.2023
- Exceed guests’ expectations by providing attentive and friendly service; assisting in preparing and cleaning tables and ensuring the dining area remains clean
- Responsible for stocking stations while displaying teamwork, enthusiasm, basic food/drink knowledge, the ability to multitask and a high energy level
- Ensuring exemplary customer service to all diners
Senior Lifeguard
Clearwater Pools
06.2022 - 08.2023
- Ensured safety and security of residential pool
- Interacted with residents young and old to solve problems, enforce rules and ensure guest satisfaction
- Assisted with scheduling and overall coverage
Camp Counselor
Just Game Time
06.2021 - 08.2022
- Responsible for ensuring safety of young children while organizing and leading multiple team sports
- Ensured timelines of schedule and liaising with parents
- Interacted as Team Lead to ensure smooth running of day and enforced rules and discipline as needed
Swim Coach
Tall Grass Homeowners Association
06.2020 - 08.2021
- Responsible for ensuring safety of young children while learning basic swimming skills
- Set up and helped organize and run local swimming meets, including adherence to event timeline
Education
Bachelor of Science - Business
University of Colorado, Boulder
05.2028
Skills
- Customer service
- Time management
- Organization
- Communication
- Strong work ethic
- Group leadership
- Adaptability under pressure
- Positive engagement, patience and empathy
Hobbies and Interests
- Continuous Learning: Actively pursue self-improvement through reading, courses, and meetings to enhance skills and knowledge within my everyday life
- Fitness and Wellness: Dedicate time to maintaining physical and mental well-being through regular exercise and healthy lifestyle choices, fostering a balanced approach to personal development
Certification
- Food Handler Certification - IL State Health Departments.
- Illinois Driver's License - clean record
- First Aid Certification
Interests
Timeline
Service Crew Member
Monarch Landing
06.2024 - Current
Retail Assistant
Dicks Sporting Goods
11.2023 - 01.2024
Busser
Entourage Restaurant
06.2023 - 09.2023
Senior Lifeguard
Clearwater Pools
06.2022 - 08.2023
Camp Counselor
Just Game Time
06.2021 - 08.2022
Swim Coach
Tall Grass Homeowners Association
06.2020 - 08.2021
- Food Handler Certification - IL State Health Departments.
- Illinois Driver's License - clean record
- First Aid Certification
Bachelor of Science - Business
University of Colorado, Boulder
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