Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Olga Powers

Olga Powers

Bolingbrook

Summary

Experienced with safety protocols and management strategies. Utilizes comprehensive safety training to maintain compliance. Track record of promoting safe and productive work environment through strong communication and teamwork.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Safety Assistant

All State Enterprise
04.2022 - Current
  • Conducting hiring process; pre-employment verification; onboarding
  • Implementing safety training programs
  • Monitoring compliance with safety regulations, ensuring adherence to organizational standards.
  • Collaborating with team members to investigate incidents and recommend corrective actions.
  • Monitoring and updating driver's files.
  • Checking MVR's PSP's.
  • Assuring DOT drug and alcohol program is compliant with DOT Regulations, Clearing House.
  • Dealing with claims.
  • Communicating with drivers, dispatchers and management regarding safety matters.
  • Overseeing and monitoring all safety issues.

Passenger handling and lounge agent

Danylo Halytskyi International Airport Lviv
07.2021 - 03.2022
  • - hosting and and introducing the requirements for the entry to business lounge
  • - dealing with any inquiries regarding the flight
  • - maintaining and restocking lounge area
  • - answering the phone calls and emails
  • - meeting the charter flights and assisting passengers from/to those flights
  • - providing the fast-track services

Contact Center Agent AVIA

Agency “Tickets.ua”
10.2020 - 05.2021
  • - giving online consultations by phone and in written form
  • - providing support to customers in any questions regarding their air booking
  • - processing incoming, outgoing calls
  • - analysing issues and searching for solutions
  • - communicating with other departments of the company

Dispatcher

Gwynn Logistics contractor for Landstar Ranger INC
06.2020 - 08.2020
  • Negotiating prices for loads
  • Booking freight
  • Communicating with drivers
  • Making sure drivers were on time for pick up and delivery
  • Communicating and updating customers
  • Receiving emergency and non-emergency calls

Cabin Crew

Airline “Qatar Airways”
07.2014 - 12.2019
  • - in charge of safety of the passengers from time they board until time they disembark airplane
  • - being vigilant in cabin and ready to report of any accident to commander that would effect safety of the aircraft
  • - doing routine security and safety checks before take off
  • - checking the condition and provision of emergency equipment
  • - demonstrating emergency equipment and safety procedures
  • - administering first aid, etc.

Education

Bachelor - tourism and hospitality business

Uzhgorod National University
06.2013

Skills

  • Effective communication
  • Adaptive thinking
  • Cross-cultural competence
  • Safety management
  • Organizational skills

Certification

  • Employee Performance Evaluation, Infinit-I - 02.23.23
  • Employee Handbooks, Infinit-I - 02.23.23
  • Employee Eligibility Verification, Infinit-I - 02.23.23
  • English Language Proficiency Mandate Explained, Infinit-I, -06.24.25
  • FMCSA Medical Certification Reporting, Infinit-I, 06.12.25

LANGUAGES

Ukrainian
Russian
English
Polish

Timeline

Safety Assistant

All State Enterprise
04.2022 - Current

Passenger handling and lounge agent

Danylo Halytskyi International Airport Lviv
07.2021 - 03.2022

Contact Center Agent AVIA

Agency “Tickets.ua”
10.2020 - 05.2021

Dispatcher

Gwynn Logistics contractor for Landstar Ranger INC
06.2020 - 08.2020

Cabin Crew

Airline “Qatar Airways”
07.2014 - 12.2019

Bachelor - tourism and hospitality business

Uzhgorod National University

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Olga Powers