Olena Kozachenko
Naperville
Summary
Customer-focused and detail-oriented professional with hands-on experience in safety consulting for the trucking industry, sales management, and law enforcement. Strong background in client communication, documentation processing, and problem resolution. Ability to handle high-pressure situations with professionalism and empathy. Bilingual in Ukrainian and Russian, with intermediate proficiency in English and Polish.
Overview
12
12
years of professional experience
Work History
Safety Manager / Safety Consultant
Trucking Safety Consulting Company
Naperville, IL
08.2025 - Current
- Provide safety and compliance consulting services to trucking companies in accordance with FMCSA and DOT regulations
- Communicate daily with drivers, company owners regarding compliance requirements
- Review and maintain Driver Qualification Files (DQ Files) ensuring accuracy and completeness
- Analyze MVR and PSP reports to assess driver eligibility and risk levels
- Coordinate drug and alcohol testing programs including random, post-accident, and reasonable suspicion testing
- Assist clients with driver onboarding, documentation, and compliance procedures
- Handle sensitive situations such as accident reports and safety incidents with professionalism
- Prepare documentation for audits and ensure readiness for DOT inspections
- Resolve client issues efficiently while maintaining a high level of customer service
- Maintain organized records and ensure timely follow-ups on all compliance-related matters
SALES MANAGER
UDOKUMENTOWANI GROUP sp. z o. o.
Wroclaw, Poland
08.2022 - 05.2023
- Recruitment and Onboarding: Successfully recruited, interviewed, and onboarded top-tier sales talent
- Training and Development: Implemented a comprehensive sales training program for new hires
- Client Relationship Management: Cultivated and maintained strong relationships with key clients
- Mentoring and Coaching: Provided ongoing coaching and mentorship to junior sales team members, fostering their professional growth and development
POLICE SUPPORT STAFF
National Police of Ukraine
Zaporizhia, Ukraine
09.2017 - 11.2018
- Gathering, processing, analyzing, and ensuring the proper flow of information related to public safety and order within the province
- Collecting, analyzing, and transmitting information about mass events, with a particular focus on sports events and gatherings requiring organized police actions, as part of the Provincial Contact Point for Mass Events, and overseeing and coordinating the tasks of County Contact Points
- Supervising and coordinating organized police activities conducted within the province
- Maintain accurate and comprehensive records of administrative actions, investigations, and outcomes; prepare detailed reports for higher authorities
- Assist in coordinating administrative aspects of emergency responses and crisis management within the department
CRIMINAL DETECTIVE
National Police of Ukraine
Zaporizhia, Ukraine
06.2016 - 09.2017
- Conducting criminal investigations
- Coordinating operational and reconnaissance activities as well as investigative procedures
- Managing and organizing cooperation with individuals assisting the Police in matters falling within the department's jurisdiction
- Conducting targeted searches for suspects or convicted individuals in connection with offenses specified by separate regulations
- Collaborating with other law enforcement agencies and judicial authorities
COMMUNITY OFFICER
National Police of Ukraine
Zaporizhia, Ukraine
04.2014 - 06.2016
- Implementing tasks related to social prevention
- Implementing tasks related to combating domestic violence
- Resolving neighborhood conflicts within the scope of Police authority
- Conducting interviews and investigations on behalf of authorized entities
- Carrying out tasks related to the prosecution of offenders and misdemeanors
- Monitoring individuals who have escaped from prison
Education
LAWYER, MASTER OF LAW -
Kharkiv National University of Internal Affairs
Kharkiv, Ukraine07-2017
LAWYER, BACHELOR'S DEGREE - undefined
Classic Private University
Zaporizhia, Ukraine07-2013
Skills
- Conflict Resolution
- Leadership
- Patience
- Organization
- Problem-Solving
- Empathy
- Technology Proficiency
- Critical Thinking
- Teamwork
- Legal and Ethical Understanding
- Public Speaking
Languages
English
Professional Working
Polish
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Safety Manager / Safety Consultant
Trucking Safety Consulting Company
08.2025 - Current
SALES MANAGER
UDOKUMENTOWANI GROUP sp. z o. o.
08.2022 - 05.2023
POLICE SUPPORT STAFF
National Police of Ukraine
09.2017 - 11.2018
CRIMINAL DETECTIVE
National Police of Ukraine
06.2016 - 09.2017
COMMUNITY OFFICER
National Police of Ukraine
04.2014 - 06.2016
LAWYER, BACHELOR'S DEGREE - undefined
Classic Private University
LAWYER, MASTER OF LAW -
Kharkiv National University of Internal Affairs