Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oleen Badeen

Skokie,IL

Summary

Combining academic excellence with a dedicated work ethic, I bring insights from diverse roles, including a pivotal internship and studies at DePaul University. My experiences have sharpened my customer service, project leadership, and multitasking abilities. Known for my attention to detail, organization, and communication, I’ve contributed to sales growth and team successes through strong customer relationships, and a solid foundation in my core studies.

Overview

3
3
years of professional experience

Work History

Restaurant Team Member

Panera Bread
07.2021 - 04.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Consistently upheld a professional image by arriving in uniform, reflecting a commitment to the company's standards and values.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Restaurant Team Member

Panda Express Restaurant
05.2022 - 12.2022
  • Greeted guests pleasantly and answered menu questions.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Operated register to process payments and collect cash payment for order totals.
  • Demonstrated effective multitasking skills by efficiently managing diverse responsibilities and tasks in a fast-paced work environment.
  • Cultivated warm relationships with regular customers.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Barista Trainer

Starbucks Coffee
07.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Proactively built customer loyalty by consistently recognizing and addressing regular customers.
  • Used strong communication abilities to resolve customer problems.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Intern

CrossRealms
06.2023 - 06.2024
  • Successfully guiding and overseeing a project from inception to completion, showcasing effective project management and teamwork skill.
  • Analyzed problems and worked with teams to develop solutions.
  • Constructed and sorted project bill of materials, spreadsheets, and reports.
  • Completed research on multiple parsing tools to identify the optimal tool for set project.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with team members by phone, email, or in-person to provide information.

Education

High School Diploma -

Maine Township East High School
2601 Dempster St, Park Ridge, IL 60068
05.2023

Skills

  • Client Relationships
  • Strong Academic Record
  • Public Speaking
  • Creative and Resourceful
  • Computer Skills
  • Leadership
  • Team Collaboration
  • Project Management

Languages

English
Native or Bilingual
Assyrian
Native or Bilingual
French
Limited Working

Timeline

Intern

CrossRealms
06.2023 - 06.2024

Barista Trainer

Starbucks Coffee
07.2022 - Current

Restaurant Team Member

Panda Express Restaurant
05.2022 - 12.2022

Restaurant Team Member

Panera Bread
07.2021 - 04.2022

High School Diploma -

Maine Township East High School

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Oleen Badeen