Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Computer Teacher
Eman Girls Educational Centre
04.2022 - Current
Trained and developed students' skills in word-processing, spreadsheet and database programs.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Attended professional development technology courses to increase knowledge base and learn new information.
Enhanced classroom management skills by implementing clear guidelines and consistent consequences for behavior issues.
Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Maintained orderly classroom stocked with appropriate supplies.
Invigilated and graded projects, quizzes and examinations.
OPERATION ASSISTANT
Talon Security (K) Ltd
9 2019 - 07.2022
Responsible for the management and operational control of all operational and associated tactical resources that are deployed within boundaries
Take charge of operational control of ALL uniformed personnel and associated support functions including ERT, Training and K9 Unit that forms Operations
Ensuring that all field operations are carried out professionally and effectively to deliver and maintain quality standards of security provision to clients in accordance with contractual obligations
Assist the Regional Manager with the management of administration functions
Ensure that all prospective and existing clients’ premises adhere to the Company’s standards
To support the Regional Manager by proving regular updates on activities and issues arising
Liaise with clients to ensure that service delivery meets client requirement
Support and monitor Radio Controllers, Crew Commanders and Site Supervisors by providing them with clear areas of responsibility within the Branch and collecting daily field reports via scheduled group meetings
Day to day contact/liaison across a range of formal and informal contact sectors including police, Client internal security and other Government and nongovernmental organizations
Be familiar with Assignment concerns and issues and ensure that they are dealt with promptly and effectively
Deal with serious disciplinary cases which require formal recording up to possible termination of service for all uniformed personnel, in liaison with Admin and HR
To maintain discipline, punctuality and smartness of all uniformed staffs
To keep informed via the control room of all general and exceptional operational activities and attending to incidences where necessary or appropriate
To conduct site surveys of guarding and alarm requirements requested by client and to make proper recommendations
To maintain regular contact with clients or their representatives to ensure satisfaction with the service provided
Visit scenes of incidents, make entries in the OB’s and prepare appropriate reports upon investigations
Liaising with police on all security matters involving incidents and investigations
To ensure that the duty roaster is effectively maintained at all times
Managing a fleet of 16 Operation vehicles and 5 motorbikes for the Company.
Managed day-to-day department operations with effective workflow coordination.
Provided administrative support with accurate document preparation and data entry.
Controller/ Operation Assistant
Farsight Security Services Limited
05.2019 - 09.2019
Operating the HF and VHF radio system, Telephone and computer terminals of the central control room
Monitoring the security alarm receiver interpret and record alarm activations and faults to control room manager
Update clients and control room manager of alarm activations after collective report done by emergency response team
Calling/ liase with emergency services, police control room for their services when it’s required
Receiving and recording all incoming /outgoing calls, messages, complaints and request
Monitoring tracking system and recording movement of all company vehicles and supervisor motorcycles
Updating and making entries in the occurrence book on all nature of occurrences
Maintain records of all assignments and preparing reports and return as directed by control room manager
Maintain all records of activation
Maintain security standards and compliance
Monitor the systems in the Security Command Centre to insure proper operations
Maintain maintenance records
Monitoring contract security guard manpower issues and operational post orders
Communicate regularly with employees regarding security issues, preparedness, and necessary changes in operation
Evaluate internal customer concerns and complaints, collect information and coordinate appropriate departmental response or remediation.
Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
Control Room operator/ Radio Controller
Securex Agencies Limited
01.2018 - 04.2019
Monitoring all activation and respond to each of them in timely manner that satisfies client’s needs and writing reports on findings by the Emergency Response Team
Attending to all incoming calls from clients and staff about enquiries of the company services, delivering messages in time to the top management
Monitor all the movements of the Emergency Response Team by ensuring each and every location/area of their respective response are updated in both soft and hard copy records
Update all Transmitters in the system
Fleet monitoring of commercial client’s cars, buses and motorcycle and helping clients to know the whereabout of their motor vehicles.
Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
Attachment
Narok GK prison
05.2017 - 07.2017
Facilitating administration of justice by producing offenders to court
Playing security role by containing and keeping offenders in safe custody
Rehabilitation roles through participating in training of offenders on institution’s corrective Centre
Administrative role through participating in recruitment, training and development of suitable human resources for the prisons services
Ensuring transparency, accountability and integrity in service delivery in the prison department by going through various departmental procedure for procuring and delivering services
Recognizing and appreciating the dignity and worth of the human person by handling the cases in justified manner irrespective of social class, religion, race, nationality and tribe.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Cybersecurity And Digital Forensics
Open University Of Kenya
Machakos, Machakos District, Kenya
04.2001 -
Bachelor of Arts - Criminology And Penology
Maasai Mara University
Narok, Narok District, Kenya
04.2014 - 12.2018
High School Diploma -
Thurdibuoro Secondary School
Kisumu
04.2010 - 12.2013
KCPE - undefined
Joel Omino Primary School
01.2002 - 12.2009
Skills
Business operation with analytical and numeracy skills (creative thinker)
Availability
Immediately
Attributes
Ability to thrive in a continually changing environment
Able to work under pressure and to aggressive deadlines
Organized and focused.
Influential
Professionalattributes
Excellent interpersonal and written communication skills
Seeing tasks through to completion
Ensuring legal compliance in all company functions
Staying up to date with latest security and business development
Ability to interact with employees at all levels
Honest and diligent with good command over time management - Self-driven and ambitious worker.
Flexible, hardworking and can work under minimum supervision
Socialresponsibilities
Community sensitization on issues related to gender equality
Community sensitization on matters related to security -know your neighbor
Environmental management campaigner
Sport and culture viable initiatives as means to end poverty in Kisumu rural areas
Personal Information
ID Number: 32400822
Expected Salary: Negotiable
Passport Number: AK0088416
Gender: Male
Nationality: Kenyan
Marital Status: Married
Telephonenumber
+254726800530, +254713774623
Emailaddress - Personal
okoyo316@gmail.com
References
Talon Security (k) Ltd, P.O. BOX 95585 – 80106, Mombasa, Kenya, Mr. Billy Olang, 0778346838