Ofek Assael
Business Applications Lead
Tel Aviv
Summary
Experienced Sales Operations Consultant with over three years of hands-on experience in managing diverse projects across various industries and company sizes. As the top consultant in my firm, I have successfully led teams, created strategic onboarding plans, and managed key initiatives such as our Notion knowledge base. My expertise in high-level communication, coupled with a personable approach, has been instrumental in fostering strong client relationships and delivering tailored solutions. Promoted to team lead for my exceptional performance, I have spoken at HubSpot webinars and spearheaded intern management programs. With a Google Project Management Professional Certificate and extensive project management experience, I am committed to leading teams with transparency, inclusivity, and a focus on achieving excellence.
Overview
6
6
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Business Applications Lead
ScaleOps
10.2023 - Current
Led a team of Account Managers in a challenging new market, successfully identifying and addressing clients' needs. Conducted thorough analysis of team members' strengths and weaknesses, implementing tailored training programs that enhanced performance and delivered innovative solutions. Increased client retainment by 130% by planning and overseeing dozens of projects.
Sales Operations Consultant
ScaleOps
1 2021 - 10.2023
Assisted high-tech startups in enhancing their sales efficiency by establishing streamlined sales cycles. Improved buyer journey processes, customized sales pipelines, and automated tasks to maximize customer-facing time for sales teams. Applied strategic planning, process optimization, and workflow automation, resulting in a 55% average increase to overall conversion rates.
Customer Relationship Management Consultant
HGC Global Management
5 2019 - 6 2020
Dove into the vast types of business models in order to implement PowerLink CRM as a custom made product to each client, according to their personal goals, preferences and abilities.
Marketing Representative
Homeland Real Estate
08.2018 - 03.2019
- Worked directly with hot leads, coordinating meetings while using different marketing tactics, and generating market and sector research analysis on Excel.
Education
Bachelor's degree - Economics
Tel Aviv University
01.2020 - 1 2023
Skills
Project Management (Agile, Scrum, Waterfall)
CRM Software (eg, Salesforce, HubSpot)
Google Workspace (Docs, Sheets, Slides)
Excellent Communication (verbal and written)
Organization and Time Management
Flexibility and Adaptability
Data Analysis and Reporting
Team Leadership and Collaboration
Websites
Certification
Google Project Management: Professional Certificate
Timeline
Business Applications Lead
ScaleOps
10.2023 - Current
Bachelor's degree - Economics
Tel Aviv University
01.2020 - 1 2023
Marketing Representative
Homeland Real Estate
08.2018 - 03.2019
Sales Operations Consultant
ScaleOps
1 2021 - 10.2023
Customer Relationship Management Consultant
HGC Global Management
5 2019 - 6 2020
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