Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Odis Simmons

Chicago

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

14
14
years of post-secondary education

Work History

Customer Service Representative

Walgreens
Jackson
11.2023 - 12.2023
  • Assisted customers with product inquiries and store navigation.
  • Processed customer transactions accurately at the register.
  • Resolved customer complaints promptly and professionally.

Education

Psychology

Tulsa Community College
Tulsa, OK
08.2019 - 07.2023

Associate of Arts -

Tulsa Community College
Tulsa, OK
08.2019 - 07.2023

Associate of Applied Science - Business Enterprises

Tulsa Community College
Tulsa, OK
08.2019 - 07.2023

Physical Therapy Aide

Penn Foster Career School
Scranton, PA
11.2017 - 07.2019

Building Maintenance

Center Employment Training
Chicago, IL
08.2009 - 08.2010

Skills

  • Customer service
  • Transaction processing
  • Complaint resolution
  • Product knowledge

Accomplishments

  • I was picked to go to leadership convention from Tulsa to city of Oklahoma and meet with the governor of Oklahoma and had dinner at his place with other leaders who were chosen to attend the two day event

Timeline

Customer Service Representative

Walgreens
11.2023 - 12.2023

Psychology

Tulsa Community College
08.2019 - 07.2023

Associate of Arts -

Tulsa Community College
08.2019 - 07.2023

Associate of Applied Science - Business Enterprises

Tulsa Community College
08.2019 - 07.2023

Physical Therapy Aide

Penn Foster Career School
11.2017 - 07.2019

Building Maintenance

Center Employment Training
08.2009 - 08.2010
Odis Simmons