Odis Ross
Chicago
Summary
Dedicated professional with strong customer service skills, expert menu knowledge, and reservation management experience. Proven ability to enhance guest experiences through effective seating coordination and event planning.
Overview
11
11
years of professional experience
Work History
Host/TR Attendant/Server Assistant
Cooper`s Hawk Winery
Oak Lawn
11.2015 - Current
- Welcomed guests and managed seating arrangements for optimal flow.
- Provided menus and informed guests about daily specials and promotions. To place and to set up reservations for guests and parties who are celebrating special events.
- Placed food and wine orders, coordinated catering requests, and organized gift card setups and wine tastings.
- Restocked supplies on shelves to maintain inventory levels. Reset tables to provide a clean dining experience for customers. helping servers Greeted guests warmly upon arrival to create a welcoming atmosphere. or setting tables and Delivered completed food orders to tables to ensure timely service. when orders are completed
Education
Bachelor of Arts - Performing Arts
Columbia College
Chicago, ILSkills
- Menu knowledge
- Reservation management
- Customer service
- Food ordering
- Seating coordination
- Event planning
- memebership knowledge and problem solving
- Team building and Team leadership
Timeline
Host/TR Attendant/Server Assistant
Cooper`s Hawk Winery
11.2015 - Current
Bachelor of Arts - Performing Arts
Columbia College