Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nyree Horton

Bellwood

Summary

Motivated and detail-oriented student with strong technical skills, exceptional customer service abilities, and proven expertise in issue resolution and collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Representative

Loyola University Medical Center
03.2024 - Current
  • Checked in patients, managed demographics, and updated insurance information
  • Collaborated with internal departments to ensure seamless patient care

Member Services Coordinator

PowerWellness
06.2023 - 03.2024


  • Handled incoming calls and inquiries, ensuring timely responses and solutions
  • Deliver exceptional customer service by addressing inquiries and resolving issues efficiently


Member Service Representative

PowerWellness
04.2022 - 06.2023
  • Supported members with account inquiries, and transactions
  • Managed incoming calls and provided information about membership benefits

Sales Lead Keyholder

Deckers Brands - UGG
02.2021 - 07.2022
  • Performed opening/closing duties and trained new associates
  • Provided product knowledge, assisted with purchases, and resolved customer concerns

Sales Associate

Deckers Brands - UGG
10.2019 - 02.2021
  • Assisted customers with product selection and maintained knowledge of store inventory
  • Processed transactions and built strong customer relationships

Education

Bachelor of Criminal Justice -

Aurora University
Aurora, IL
12.2026

Associate of Science -

Triton College
River Grove, IL
05.2021

High School Diploma -

Proviso West High School
Hillside, IL
05.2018

Skills

  • Customer Relations & Retention
  • Issue Resolution & De-Escalation
  • Verbal & Written Communication
  • MS Office Proficiency
  • Billing & Account Management
  • Teamwork & Collaboration

Certification

  • Phlebotomy Certified, 2022
  • CPR/AED Certified, 2022

Timeline

Service Representative

Loyola University Medical Center
03.2024 - Current

Member Services Coordinator

PowerWellness
06.2023 - 03.2024

Member Service Representative

PowerWellness
04.2022 - 06.2023

Sales Lead Keyholder

Deckers Brands - UGG
02.2021 - 07.2022

Sales Associate

Deckers Brands - UGG
10.2019 - 02.2021

Associate of Science -

Triton College

High School Diploma -

Proviso West High School

Bachelor of Criminal Justice -

Aurora University

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Nyree Horton