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Associate Principal Engineer

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High-performing sales and service professional with a track record of generating over $1 million in sales at Bearing Distributors. Ranked #1 out of 700 agents at IQor for outstanding customer satisfaction and conversion performance. Experienced across transportation, healthcare, workforce development, and behavioral health with a focus on relationship-building, results-driven outreach, and empathetic communication. Passionate about helping people succeed—whether through access to services, career opportunities, or education.

Results-oriented Customer Service Manager with a proven ability to drive quality assurance, team performance, and customer satisfaction. Successfully led initiatives that improved response times and customer retention through effective communication and cross-department collaboration. Recognized for strong problem-solving skills, team leadership, and a commitment to delivering exceptional service while fostering a positive team environment.

Customer-focused Service Advisor with 5+ years of experience in high-volume automotive dealerships. Skilled in service writing, warranty claims, fleet management, and upselling maintenance packages. Recognized for delivering outstanding CSI scores, resolving complex service issues, and building lasting customer loyalty. Proficient in CDK and Reynolds & Reynolds, with proven success in sales, customer service, and leadership.

Bilingual (English/Spanish) automotive service professional with a proven record in service writing, customer relations, and workflow coordination. Skilled in communicating repair needs clearly, preparing accurate estimates, and ensuring efficient vehicle servicing. Known for delivering exceptional customer service, building long-term client relationships, and collaborating effectively with technicians to meet service timelines and quality standards.

Nyree Horton

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Service Representative

Member Services Coordinator

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Sales Associate

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Service Representative

Member Services Coordinator

Member Service Representative

Sales Lead Keyholder

Sales Associate

Associate of Science -

High School Diploma -

Bachelor of Criminal Justice -

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