Nyah Jae Hughes
Chicago
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
11
11
years of professional experience
Work History
Kids Academy Supervisor
Lifetime Inc.
04.2018 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrate commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborate with other departments to achieve organizational goals, fostering teamwork across various functions.
Hostess/Assistant
7ven Salon
07.2014 - 04.2020
- Managed finances and invoices, ensuring accurate billing and record-keeping
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Sales Associate
Old Navy
11.2017 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Production Supervisor
Steak 'n Shake
10.2016 - 08.2017
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Education
Associate of Liberal Arts -
Cuyahoga Community College
Cleveland, OH12.2019
Skills
- Proven excellent customer Service and Communication
- Problem Solving and Conflict Resolution
- Training and mentoring
- Goal oriented
- Customer service
- Event Coordination and Management
- Fast Learner and Adaptability
- Inventory Management
- Team Leadership
- Time Management
- Process Improvement
Timeline
Kids Academy Supervisor
Lifetime Inc.
04.2018 - Current
Sales Associate
Old Navy
11.2017 - 09.2018
Production Supervisor
Steak 'n Shake
10.2016 - 08.2017
Hostess/Assistant
7ven Salon
07.2014 - 04.2020
Associate of Liberal Arts -
Cuyahoga Community College
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