Nurit Sela
Business Solution Manager
Summary
Business solution manager and product manager with proven success in setting strategy and executing company-wide vision in the Cloud, IT, Telecom, Enterprise Software and Hardware industries.
Background includes:
• Providing technology vision and leadership to drive business growth
• Alignment of technology vision and business strategy
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Business Solutions Manager
amdocs
Ra'anna
01.2020 - Current
- In charge of conceiving the cloud operations practices and designing the relevant supporting technology for managing Amdocs customers cloud operations
- Constructed the cloud operating model addressing Amdocs Telco customers
- Created customer-facing and go-to-market materials used by the Amdocs consultancy and sales arms cloud foundation and operation management Leading the strategic and market analysis of cloud operation next-gen
- Managing FinOps service solution by analyzing the market and customers' needs, defying the offering and GTM, developing prototype, presenting to customers/analysts and other stakeholders, defining the roadmap and building sales materials
Customer Success Lead
amdocs
Ra'anna
01.2018 - 12.2019
- Created customer success strategies to increase customer retention and lead value led engagements
- Led value based engagements programs by building quantified business cases
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Prepared variety of different written communications, reports and documents.
Product Manager
amdocs
Ra'anna
01.2017 - 12.2018
- Conceived, designed and led the development of value realization mechanism to support ongoing quantified operation engagement
- Built business case mechanism to support sales
- Managing KPIs data base
- Define metrics and formulas to translate KPIs to quantify business value
Business Solutions Manager
Qlik Israel
Tel Aviv
01.2014 - 12.2016
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Mentoring other company's employees both on technical and business aspect to increase customer satisfaction
Team Lead
Qlik Israel
Tel Aviv
01.2010 - 12.2013
- Face customers and led existing customer engagements
- Managed and mentored team members in techniques necessary and business understanding to deliver valuable BI solutions to variance of customers
- Supported sales process by presenting to customers, conducting PoCs, writing SOWs etc.
Education
BA - Finance And Economic
Tel Aviv Universitiy
Tel Aviv 10.1999 - 06.2002
Timeline
Business Solutions Manager
amdocs
01.2020 - Current
Customer Success Lead
amdocs
01.2018 - 12.2019
Product Manager
amdocs
01.2017 - 12.2018
Business Solutions Manager
Qlik Israel
01.2014 - 12.2016
Team Lead
Qlik Israel
01.2010 - 12.2013
BA - Finance And Economic
Tel Aviv Universitiy
10.1999 - 06.2002