Overview
Work History
Education
Skills
Awards
Timeline
Generic

Zemrije Jakupi

Rockford,IL

Overview

9
9
years of professional experience

Work History

Host

Lakeside Inn
06.2016 - Current
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
  • Sustained a clean and organized inventory and workspace maintaining health code policy.
  • Handled payments via POS system as well as handled price reduction in times of employee errors.

Education

Bachelor of Healthcare Administration -

Rockford University
Rockford, IL
05-2026

Associate of Science -

Rock Valley College
Rockford, IL
12-2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Awards

Rockford University Dean's Scholarship; Spring 2024

Timeline

Host

Lakeside Inn
06.2016 - Current

Bachelor of Healthcare Administration -

Rockford University

Associate of Science -

Rock Valley College

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Zemrije Jakupi