Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Norma Perez

Chicago

Summary

Dynamic leader with a proven track record at the University of Illinois at Chicago, excelling in mentorship and conflict resolution. Skilled in academic tracking and relationship building, I have successfully fostered growth and engagement among undergraduate members, ensuring their development and success through innovative programs and structured support systems.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Beta Chapter Mentor

University of Illinois at Chicago
Chicago
07.2024 - Current

•Submitted petitions and evaluated the needs of the chapter, implementing a tiered approach to address the current needs of undergraduate members.

•Attended biweekly chapter meetings, staying engaged and informed on chapter activities.

•Advocated for the chapter by submitting petitions in a timely manner to ensure needs were met and concerns addressed.

•Created leadership growth opportunities for undergraduate members by providing constructive feedback and guidance.

•Collaborated with our alumnae mentor to create events that foster bonding and strengthen relationships between undergraduates and alumnae.

•Attended monthly meetings with the Director of Undergraduate Affairs (DuA) and Director of Intake (DoI), gaining valuable insight into new initiatives and the operations of the sorority.

ADOP Eta Line

Phi Alpha Chapter
Chicago
01.2024 - 03.2024

•Served on the process team for the Eta line as the second ADOP, managing the Google Classroom and overseeing associate members' assignments.

•Provided constructive feedback to associate members to support their growth and development throughout the process.

•Assisted the Dean of Process (DOP) and Assistant Dean of Process (ADOP) with agenda creation and provided valuable input for planning.

•Met weekly to plan and debrief on the progress of the line and review the success of weekly sessions.

Supported the Eta line through the mentorship program, ensuring their smooth transition and success during their first year as neos.

Regional Director 2B

Gamma Phi Omega International Sorority Inc.
Chicago
06.2015 - 05.2017
  • Attended monthly NBOD meetings to stay informed and engaged with the board's activities.
  • Reviewed academic records for chapters within my region to ensure alignment with sorority standards.
  • Collaborated closely with undergraduate process teams at Iota, Beta, and Nu Chapters to provide guidance and support.
  • Participated in mediation sessions for undergrad chapters to address concerns and resolve conflicts.
  • Advocated for at-risk undergraduate lines and submitted petitions to support chapters in danger of extinction.

Directot of Undergraduate Affairs

National Board of Directors
Chicago
06.2010 - 05.2012
  • Attended monthly NBOD meetings to stay aligned with the board's priorities and initiatives.
  • Submitted monthly reports to provide updates on progress and key developments.
  • Oversaw all regions and undergraduate affairs, ensuring consistency and support across chapters.
  • Provided training and guidance for Regional Directors (RDs) and Chapter Mentors to enhance their effectiveness.
  • Attended conferences and Leadership Conference (LC) events to stay connected with the broader sorority network.
  • Revised and edited policies and procedures (PNP) for Director of Undergraduate Affairs (DUA), RDs, and mentors.
  • Updated and implemented the Swan Academic Success Plans to support academic achievement among undergraduates.
  • Presented and led various leadership training sessions aimed at developing and empowering undergraduate members.

Nu Chapter Mentor

Northeastern Illinois University
Chicago
03.2008 - 05.2009
  • Attended biweekly meetings to stay informed and engaged with ongoing initiatives.
  • Collaborated closely with process teams (PTs) and provided assistance with the intake process.
  • Collaborated with the Regional Director to address and support the needs of the chapter.
  • Led conflict resolution efforts and facilitated mediations to resolve issues within the chapter.
  • Advocated for the chapter's needs to ensure they received the necessary resources and support.

DOP of 2 X.Q.U.I.Z.E.T.

Nu Chapter
Chicago
10.2008 - 01.2009
  • Created detailed agendas for each session to ensure structured and productive meetings.
  • Planned and organized weekly PT meetings
  • Maintained consistent communication with the chapter, MD, and the entire body to ensure everyone was informed.
  • Provided a strong support system for associates to foster their growth and success.
  • Oversaw all activities and sessions to ensure they ran smoothly and met the chapter’s goals.

Shadow 4 S.O.L.Y.D.A.R.I.A.Z.

Souther Illinois University Edwardsville
Edwardsville
01.2007 - 06.2007
  • Assisted both the DOP and ADOP in monitoring associate members' progress.
  • Maintained regular communication with the sorority at large to keep everyone informed and updated with the progress of the line.
  • Provided ongoing support to associate members to help them succeed in their development.
  • Tracked associate members' grades and overall progress to ensure they were meeting expectations.

President

Beta Chapter
Chicago
05.2006 - 05.2007
  • Planned and organized weekly chapter meetings to ensure smooth and productive sessions.
  • Coordinated weekly executive board meetings ahead of chapter meetings for effective planning.
  • Addressed any issues within the chapter promptly to maintain a positive and efficient environment.
  • Led chapter meetings with efficiency, keeping discussions focused and on track.
  • Ensured the chapter adhered to the correct protocols and followed established guidelines.
  • Planned and organized the Mr. G Phi O event to promote chapter engagement and visibility.
  • Monitored and supported the ongoing progress of the chapter to ensure continuous growth and success.

DOP of 2 S.T.R.I.V.E.

Beta Chapter
Chicago
10.2006 - 02.2007
  • Developed session agendas to ensure focused and productive meetings.
  • Planned and organized weekly PT meetings and provided weekly chapter updates
  • Maintained clear and consistent communication with the chapter, MD, and the entire body to ensure everyone was informed.
  • Provided strong support for associates, ensuring they felt guided and encouraged.
  • Oversaw all activities and sessions to ensure they ran smoothly and met the chapter’s goals.

Academic Office

Beta Chapter
Chicago
05.2005 - 04.2006
  • Oversaw and maintained all undergraduate grade reports to track academic progress.
  • Administered GPA eligibility requirements to ensure members met academic standards.
  • Planned and organized all Academic Excellence events to promote academic achievement.
  • Monitored and coordinated study tables to support academic success.
  • Submitted grades to MAD in a timely manner to maintain accurate records.

ADOP 4 B.I.D.D.E.N.

Beta Chapter
Chicago
05.2003 - 09.2003
  • Responsible for tracking associate member assignments to ensure timely completion.
  • Managed the collection of associate member dues to maintain financial organization.
  • Maintained consistent communication with the chapter and the entire body to keep everyone informed.
  • Provided a strong support system for associates, fostering their growth and success.
  • Planned and organized weekly meetings and events to keep the chapter engaged and on track.

Shadow 1 S.O.U.L.J.A.H.

Beta Chapter
Chicago
10.2002 - 03.2003
  • Supported both the DOP and ADOP in monitoring and tracking associate members' progress.
  • Maintained consistent communication with the chapter to ensure everyone was aligned.
  • Provided guidance and support to associate members to help them succeed in their development.

Sisterhood Chair

Beta Chapter
Chicago
  • Created the weekly chapter agenda to ensure organized and efficient meetings.
  • Sent out chapter minutes to keep all members informed and up to date.
  • Managed room reservations for all chapter events to ensure proper logistics.
  • Edited and maintained the bylaws and regulations to ensure they were current and in alignment with chapter needs.

Education

Master of Arts - Educational Studies

University of Illinois At Chicago
Chicago, IL
05-2013

Master of Arts - School Counseling

Concordia University
River Forest, IL
12-2010

Bachelor of Arts - Secondary Education-Spanish

University of Illinois At Chicago
Chicago, IL
05-2007

Skills

  • Conflict resolution
  • Academic tracking
  • Mentorship programs
  • Relationship building
  • Team building exercises
  • Leadership mentoring
  • Data organization

Affiliations

  • Running Swans Ragnar Co-Captain

Accomplishments

  • Americana School Counseling Association RAMP Award

Certification

Illinois Certification Type 10 May 2007

• Secondary Education (Gr. K-12) Content: Spanish

Illinois Certificate Type 73 December 2010

• School Counselor

Illinois Bilingual and ESL endorsement May 2013

Languages

Spanish
Full Professional

Timeline

Beta Chapter Mentor

University of Illinois at Chicago
07.2024 - Current

ADOP Eta Line

Phi Alpha Chapter
01.2024 - 03.2024

Regional Director 2B

Gamma Phi Omega International Sorority Inc.
06.2015 - 05.2017

Directot of Undergraduate Affairs

National Board of Directors
06.2010 - 05.2012

DOP of 2 X.Q.U.I.Z.E.T.

Nu Chapter
10.2008 - 01.2009

Nu Chapter Mentor

Northeastern Illinois University
03.2008 - 05.2009

Shadow 4 S.O.L.Y.D.A.R.I.A.Z.

Souther Illinois University Edwardsville
01.2007 - 06.2007

DOP of 2 S.T.R.I.V.E.

Beta Chapter
10.2006 - 02.2007

President

Beta Chapter
05.2006 - 05.2007

Academic Office

Beta Chapter
05.2005 - 04.2006

ADOP 4 B.I.D.D.E.N.

Beta Chapter
05.2003 - 09.2003

Shadow 1 S.O.U.L.J.A.H.

Beta Chapter
10.2002 - 03.2003

Sisterhood Chair

Beta Chapter

Master of Arts - Educational Studies

University of Illinois At Chicago

Master of Arts - School Counseling

Concordia University

Bachelor of Arts - Secondary Education-Spanish

University of Illinois At Chicago
Norma Perez