Norma Becerra
Chicago
Summary
Detail-oriented professional with extensive experience in data entry, communication, and problem-solving, poised to leverage advanced computer proficiency and meticulous attention to detail in a challenging role. Demonstrated success in effective time management and precise resolution of discrepancies. Committed to contributing to a dynamic team environment and driving operational excellence. Prepared to embrace new challenges and deliver impactful results that align with organizational goals.
Overview
18
18
years of professional experience
Work History
Medical Biller and Coder
Medstar Laboratories, Inc.
03.2017 - Current
- Managed data entry of patient demographics and diagnoses from physician requisitions, maintaining data integrity and compliance.
- Ensured accurate submission of medical claims and resolved issues to maintain compliance with insurance protocols.
- Managed patient invoice generation to maintain financial accuracy and support revenue cycle operations.
- Facilitated effective communication and problem resolution for inquiries from physicians' offices and patients to enhance service quality.
- Handled payment transactions, both telephonically and face-to-face, ensuring accuracy and efficiency.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Temp Worker
Staff Mark
09.2016 - 03.2017
- I was employed by a staffing agency and assigned to various client locations to provide temporary support based on shifting employer demands.
Sales Associate
Pick N Pull
07.2015 - 07.2016
- Facilitated processing of vehicle titles from owners seeking cash for scrapping.
- Executed check preparation for customers, ensuring alignment with agreed financial terms.
- Updated inventory records with vehicle specifications after sale to junkyard, enabling efficient parts picking for customer requests.
- Managed preparation and submission of necessary paperwork to Illinois state authorities to secure junk titles for all vehicles acquired by business.
Crew Member
McDonald’s
03.2008 - 07.2015
- Took orders, prepared meals, and collected payments.
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Monitored inventory levels and communicated needs to management to prevent stock shortages.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Benito Juarez High School
Chicago, IL01.2007
Skills
- Excellent Verbal and written communication skills
- Effective multitasking
- Analytical problem-solving
- Effective call management
- Organizational time strategies
- Detail-oriented approach
- Detail-oriented data management
- Payment processing expertise
- Proficient in bilingual communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Biller and Coder
Medstar Laboratories, Inc.
03.2017 - Current
Temp Worker
Staff Mark
09.2016 - 03.2017
Sales Associate
Pick N Pull
07.2015 - 07.2016
Crew Member
McDonald’s
03.2008 - 07.2015
High School Diploma -
Benito Juarez High School