Results-driven Learning & Development and Human Resources professional with a Master of Science in Human Resource Management & Development. Expertise in coordinating onboarding and training programs, managing HR systems, and enhancing employee experiences. Strong background in cross-department collaboration, data analysis, and utilizing learning technologies to boost productivity and program impact.
Work History
Human Relations Specialist
Evanston/Skokie School District 65
Coordinate onboarding and employee lifecycle activities for 300+ employees, ensuring timely completion of compliance requirements and new hire documentation.
Maintain HRIS records for 1,000+ employees, ensuring data integrity, compliance, and accurate personnel documentation.
Administer district-wide compliance training for 800+ employees, tracking completion rates and maintaining accurate reporting through the LMS.
Manage employee credentialing and personnel records in compliance with district, state, and federal regulations.
Generate HR reports, workforce metrics, and audit documentation to support operational planning and regulatory compliance.
Partner with cross-functional stakeholders to resolve employee inquiries, improve HR processes, and support employee engagement initiatives.
Coordinate multiple HR projects simultaneously, including substitute management, onboarding, training documentation, and internal process improvements.
Prepare and distribute HR communications including employment verifications, contract notices, and policy updates.
Leverage generative AI tools to streamline documentation, enhance communications, and improve workflow efficiency while maintaining data privacy and accuracy.
E-Commerce Analyst
Performance Health
Managed multiple cross-functional digital projects while collaborating with internal stakeholders to support enterprise initiatives.
Leveraged Google Analytics and reporting tools to analyze customer behavior, identify trends, and recommend data-driven process improvements.
Managed website content and functionality through Magento CMS, ensuring accuracy, usability, and an optimal customer experience.
Resolved internal website support tickets through Monday.com, providing timely issue resolution and maintaining operational efficiency.
Developed digital communications and email campaigns that increased customer engagement and website traffic.
Translated business metrics into actionable insights to improve user experience, customer retention, and sales performance.
Talent Acquisition Operations Coordinator
iRhythm
Coordinated full-cycle recruiting logistics, including interview scheduling, travel arrangements, and candidate communications to ensure a seamless hiring experience.
Managed ATS data integrity, recruitment reporting, and candidate records to support efficient hiring operations.
Partnered with hiring managers, recruiters, and HR leaders to streamline recruitment processes and improve operational efficiency.
Supported onboarding activities, employee documentation, and cross-functional HR initiatives.
Sourced diverse candidate pipelines through targeted outreach strategies to expand talent pools.
Maintained confidential candidate communications while fostering strong relationships with hiring managers, recruiters, and applicants.
Contributed to recruiting projects and supported employee relations, benefits administration, and broader HR operations.
Program Advisor
Northeastern Illinois University
Designed and delivered virtual and in-person presentations, orientations, workshops, and recruitment events for prospective and current students.
Developed recruitment communications and marketing materials to increase student engagement and enrollment.
Recruited and advised prospective, incoming, and returning students, guiding them through the admissions and enrollment process.
Built and maintained strategic partnerships with high schools, counselors, community organizations, and internal university stakeholders.
Managed multiple outreach initiatives using email campaigns, social media, phone outreach, and event coordination to strengthen student engagement.
Collaborated across admissions, academic departments, and community partners to support recruitment, retention, and student success initiatives.
Resolved student concerns through effective communication, relationship management, and problem-solving.
Program Administrator
Northeastern Illinois University
Facilitated Student Transition Services, supporting first-generation students in adjusting to college life.
Collaborated with office staff to plan events, programs, and workshops that empowered incoming students and families to engage confidently with NEIU.
Delivered comprehensive information on academics, student life, and diversity and inclusion to students and their families, enhancing their understanding of the campus environment and supporting informed decision-making.
Administered testing services for new students, ensuring accurate assessment for enrollment. for new students, ensuring a smooth enrollment experience.
Created surveys for office staff to analyze workplace improvements and quality assurance.
Education
Master of Science - Human Resource Management & Development
National Louis University
Chicago
Bachelor of Science - Business Management
Northeastern Illinois University
Chicago
Associate of Science - Liberal Arts and Sciences
Oakton Community College
Des Plaines, IL
06-2016
Skills
Learning & Development
Employee Training
Program management
Adult Learning
Learning systems
LMS expertise
Program Coordination
Project Coordination
Stakeholder Management
Employee Experience
Communications Planning
Program Logistics
Survey Analysis
Data Interpretation
Microsoft Excel
AI Productivity Tools
Employee Engagement
Timeline
Bachelor of Science - Business Management
Northeastern Illinois University
Program Administrator
Northeastern Illinois University
Talent Acquisition Operations Coordinator
iRhythm
E-Commerce Analyst
Performance Health
Human Relations Specialist
Evanston/Skokie School District 65
Program Advisor
Northeastern Illinois University
Master of Science - Human Resource Management & Development
HUMAN RESOURCES BUSINESS OPERATIONS SPECIALIST at LUKAABZ ENERGY SERVICES NIGERIA LIMITEDHUMAN RESOURCES BUSINESS OPERATIONS SPECIALIST at LUKAABZ ENERGY SERVICES NIGERIA LIMITED