Marzuk Mannan
Niles
Summary
Recent NHA certified Phlebotomy technician with hands on training in blood collection and infection control procedure through academics. Known for a calm, patient focused approach and strong attention to detail. Prepared and Eager to expand skills, gain experience, and support healthcare teams with accuracy and care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
ENT Specialists of Illinois
Park Ridge, IL
02.2026 - Current
- Collaborated with medical staff to streamline communication between departments and enhance patient care experiences.
- Collaborated with insurance companies to verify coverage details before admission.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Managed sterilization processes for medical instruments, ensuring compliance with safety standards.
Associate Banker
BMO BANK N.A
01.2023 - 02.2026
- Process customer transaction-based needs with seamless execution
- Review customer profiles to identify opportunities and address banking products.
- Follow through on risk and compliance processes and policies to ensure we safeguard our customer's assets.
- Identify and report any suspicious pattern of activity that are suspected to be related to money laundering.
- Protects Bank's assets in compliance with all regulatory legal and ethical requirements.
- Facilitated customer transactions efficiently and accurately, enhancing overall service quality.
BARISTA /Barista Shift Lead
Starbucks
01.2022 - 01.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
Fulfillment Associate
Target
01.2020 - 01.2022
- Assisted customers in-store and facilitated efficient navigation for product location.
- Processed online orders quickly and accurately.
- Managed returns and monitored store activity to prevent fraud and theft.
- Provided expert knowledge on products and store layout.
- Operated as a cashier and handled service desk responsibilities.
Education
Associate of Science - Health
Oakton Community College
Des Plaines, IL06-2028
High School Diploma -
Taft High School
Chicago01-2020
Skills
- Patient care
- Excellent at working with diverse groups of people
- Multilingual
- Organizational
- Active Listener
- Venipuncture
- Able to function at a high level in a fast-paced environment
- HIPAA compliance
- Infection control
- Medical billing and coding
Certification
- Licensed Certified Phlebotomy Technician
- CPR and AED certified, American Red cross
- EKG technician- In progress
LANGUAGES
English
Hindi
Bengali
Urdu
Punjabi
Timeline
Receptionist
ENT Specialists of Illinois
02.2026 - Current
Associate Banker
BMO BANK N.A
01.2023 - 02.2026
BARISTA /Barista Shift Lead
Starbucks
01.2022 - 01.2023
Fulfillment Associate
Target
01.2020 - 01.2022
Associate of Science - Health
Oakton Community College
High School Diploma -
Taft High School