Noman Navroz Ali
Skokie
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Afg Guidance Center
03.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Patient Outcome Manager
Amen Clinics
05.2023 - 10.2023
- Processed patient intake information and updated medical records prior to treatment.
- Communicated with patients to ensure quality of care and developed care plans.
- Received and routed care team messages and documents to appropriate staff.
- Compiled and maintained medical charts and reports in complex digital databases.
- Accomplished multiple tasks within established timeframes.
Patient Care Coordinator
Amen Clinic
03.2022 - 05.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Research Intern
McCarthy Lab on Aggression
09.2020 - 05.2021
- Compiled and organized research data to produce reports and graphs.
- Met with key personnel and communicated project status, results, and findings.
- Interacted with personnel to develop understanding of project needs and requirements.
- Compiled, entered, and modeled data to help researchers understand and interpret results.
Terminal Handler
Ashiq Gaming
05.2017 - 03.2021
- Managed Video Gaming materials safely and efficiently.
- Evaluated problems in machinery and implemented measures to fix them.
Guide Coordinator
Camp Mosaic
06.2019 - 08.2019
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Communicated and maintained personal contact with parents or guardians to discuss achievements and behavior concerns.
- Assisted in coordinating, planning, and directing of daily activities for participants aged 6 to 14, working within set budget.
- Recruited, trained, and managed a staff team of 40 counselors, upholding health and child safety standards.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
Education
Bachelor of Science - Psychology, Cognitive Studies
Northern Illinois University
12.2021
Skills
- Critical Thinking
- Working Collaboratively
- Data Collection and Analysis
- Public Presentations
- Problem-Solving
- Positive Engagement
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Patient relations
- Attention to detail
- Documentation
Accomplishments
Qualified for CURE (Conference on Undergraduate Research and Engagement) for conducting research on aggression.
State Qualifier for BPA (Business Professional of America)
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Patient Care Coordinator
Afg Guidance Center
03.2024 - Current
Patient Outcome Manager
Amen Clinics
05.2023 - 10.2023
Patient Care Coordinator
Amen Clinic
03.2022 - 05.2023
Research Intern
McCarthy Lab on Aggression
09.2020 - 05.2021
Guide Coordinator
Camp Mosaic
06.2019 - 08.2019
Terminal Handler
Ashiq Gaming
05.2017 - 03.2021
Bachelor of Science - Psychology, Cognitive Studies
Northern Illinois University
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