Nolan Cermak
Rockford
Summary
Experienced and enthusiastic professional with a dynamic background as a Grocery Manager and Front-End Operations Manager. Known for fostering positive team environments, streamlining daily operations, and delivering exceptional customer service in high-paced retail settings. My years in grocery were not just formative—they were genuinely fun and memorable, shaping my leadership style and problem-solving skills. I'm now eager to bring that same passion and adaptability into a fresh, challenging industry where I can continue to grow and make meaningful contributions.
Overview
3
3
years of professional experience
Work History
Grocery Manager
Lueken's Village Foods South
BEMIDJI
01.2025 - 05.2025
- Managed inventory to ensure product availability and product freshness.
- Trained staff on customer service techniques and store policies for enhanced performance.
- Coordinated daily operations to maintain cleanliness and organization within the store.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Implemented promotional displays to effectively showcase seasonal products and offers.
Operations Manager
Lueken's Village Foods North
BEMIDJI
03.2022 - 12.2024
- Supervised staff schedules to maintain optimal coverage and service levels.
- Managed daily operations of grocery store ensuring efficient workflow.
- Trained new employees on company policies and customer service standards.
- Conducted regular staff meetings to communicate updates and address concerns.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Education
Bemidji High School
Bemidji, MN05-2017
Skills
- Customer service
- Staff training
- Conflict resolution
- Time management
- Problem solving
- Scheduling coordination
- Employee training
- Multitasking capacity
- Budget development
Timeline
Grocery Manager
Lueken's Village Foods South
01.2025 - 05.2025
Operations Manager
Lueken's Village Foods North
03.2022 - 12.2024
Bemidji High School
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