NOFF SHOSHANA
Biomedical Engineer
Bat Yam
Summary
I am a fourth-year biomedical engineering student at Afeka Engineering College, with a strong foundation in both technical and leadership roles. As an officer in the Corps of Technological and Maintenance Services, I gained extensive experience in high-pressure environments, strategic planning, and leading diverse teams. My role required meticulous management of schedules and the ability to ensure the precise and timely completion of tasks. These experiences have refined my leadership, problem-solving, and organizational skills, which I continue to apply in my ongoing service as a reserve soldier.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Control Room Operator
Tel Aviv Medical Center
07.2023 - Current
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
Customer Service Representative
Easy2give
05.2022 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Tutor
High School
09.2021 - 09.2022
Customer Service Representative
Cal (Israel Credit Cards)
05.2019 - 09.2020
- Providing customer service while focusing on quality and goals set by the company
- Technical support- while the pandemic, functioned as a technical support representative for the whole company to successfully connect to work-from-home platforms
- Top sells charts leader of the company
Military Officer
Israel Defense Forces
12.2014 - 12.2018
- Officer in the Corps of Technological and Maintenance Services, discharged with the rank of lieutenant
- Honored at the force's basic course
- Graduating from the Officer's Course
- Active reservist
Education
Biomedical/Medical Engineering -
Afeka Tel Aviv Academic College of Engineering
Tel Aviv, District 10.2021 - Current
Skills
Python
Matlab
C
SOLIDWORKS & Ansys
Arduino
Digital Signal Processing
Planning and Management
Tutoring
Machinery Mechanics
Sales
Microsoft Office
Firearms Handling
Timeline
Control Room Operator
Tel Aviv Medical Center
07.2023 - Current
Customer Service Representative
Easy2give
05.2022 - Current
Biomedical/Medical Engineering -
Afeka Tel Aviv Academic College of Engineering
10.2021 - Current
Tutor
High School
09.2021 - 09.2022
Customer Service Representative
Cal (Israel Credit Cards)
05.2019 - 09.2020
Military Officer
Israel Defense Forces
12.2014 - 12.2018
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