SalesForce
Noemie Sameach
Operations & Project Management
Bat Yam
Summary
Supportive Team Lead with 4 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization and product management for optimized efficiency and improved user experience. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
17
17
years of professional experience
4
4
Languages
Work History
EMEA & APAC Content Review Team Lead
Taboola.com
Ramat Gan, TA
02.2021 - Current
- Managed schedules, coverage plans and support personal growth for an international team of 20+ employees (in-house & contractors) located in 3 different locations
- Revamped KPI for complex content moderation environment & Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Designed strategic plan for component development practices to support future projects
- Led efforts for establishing successful online chat for customer success (on Intercom), including escalation processes, SLAs, communication scripts
- Piloted different projects with our Product and directly with R&D teams to develop new features, new tools but also AI review automations
- Built strong relationships with customers through positive attitude and attentive response
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Built Contractor's teams: roles, expectations, billing,...
Operations Coordinator for Int'l Conferences
Ortra Ltd
02.2018 - 02.2021
- Evaluated upcoming program plans to forecast expected tourism needs (transportation, hotels, group & individual tours) -
- Communicated with Ministries, Embassies, high-tech companies both nationally and internationally to plan and execute delegations programs
- Implemented troubleshooting, root cause analysis and issue resolution & managed operational changes based on crisis management (conference relocation by war time, attendance changes,...)
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Negotiated with distributors to find quality products and best prices.
- Created tailor made touristic tours for VIP clients
Associate Editor
Innodata Israel Ltd
01.2016 - 02.2018
- Supported publication by helping develop layouts and collaborating with production teams.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Collaborated with writers, editors and proofers to develop content schedules and plan workflows.
- Developed and maintained pool of expert field sources over 3 different locations (Israel, India & Sri Lanka)
- Solved production backlog with new process implementation and work allocation
- Supported development of hybrid automation review process
Account Manager
RYD Capital Market
04.2012 - 01.2016
- Built and strengthened long-lasting client relationships based on customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Developed and implemented strategies to increase client retention.
PR Manager
Agnes Vienot Editions - Publishing House
03.2007 - 02.2012
- Defined and achieved project and overall organizational vision, strategies and tactics.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Supervised and monitored media purchasing from media outlets.
- Created website UI and content
- All Europe signature events with authors: coordination with book-shops, flight/train & hotel booking, press invitation, interviews
- Reported on press coverage recaps to determine areas for improvement.
Education
Master of Arts - Communication Studies
Villetaneuse - Paris XIII University
Paris 04.2001 -
Master of Arts - History And Philosophy of Science And Technology
La Sorbonne University
Paris 04.2001 -
Skills
Complex Problem-Solving
Software
Jira
Google Drive tools
MS Office (mainly Excel)
Tableau
Gilboa
Indesign
Timeline
EMEA & APAC Content Review Team Lead
Taboola.com
02.2021 - Current
Operations Coordinator for Int'l Conferences
Ortra Ltd
02.2018 - 02.2021
Associate Editor
Innodata Israel Ltd
01.2016 - 02.2018
Account Manager
RYD Capital Market
04.2012 - 01.2016
PR Manager
Agnes Vienot Editions - Publishing House
03.2007 - 02.2012
Master of Arts - Communication Studies
Villetaneuse - Paris XIII University
04.2001 -
Master of Arts - History And Philosophy of Science And Technology
La Sorbonne University
04.2001 -
Similar Profiles
Rinata AndrievskiRinata Andrievski
2D Artist at Superplay USA2D Artist at Superplay USA
Vadim AgoshkovVadim Agoshkov
Components Reliability Team Leader, Q&R at SolarEdge TechnologiesComponents Reliability Team Leader, Q&R at SolarEdge Technologies
Roman StepanovRoman Stepanov
Senior Backend Engineer at B2TechSenior Backend Engineer at B2Tech
Radhika BanerjeeRadhika Banerjee
Corporate Business Development Team Lead (APAC & EMEA) at TSS AdvertisingCorporate Business Development Team Lead (APAC & EMEA) at TSS Advertising
SYED AMEENUDDINSYED AMEENUDDIN
Team Lead & Trainer (APAC/EMEA/NA) - Leading DSP at Vuchi Media Pvt LtdTeam Lead & Trainer (APAC/EMEA/NA) - Leading DSP at Vuchi Media Pvt Ltd