Noelita Lalo-Parro

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• Maintained patient confidentiality by adhering to HIPAA regulations and other privacy guidelines.
• Consulted with insurance company representatives to complete claims processing, resolve concerns of Prior Authorization.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Processed prior authorization requests efficiently, ensuring compliance with pharmacy regulations.
• Reviewed medication history to determine eligibility and appropriateness of treatments.
• Collaborated with healthcare providers to clarify prescription details and resolve issues.
• Utilized pharmacy management systems to track authorizations and maintain accurate records.
• Analyzed workflows to identify bottlenecks, implementing improvements for faster turnaround times.
• Participated in continuing education opportunities to remain current on industry standards, best practices, and emerging trends in the field of pharmacy.
• Alleviated staff workload pressures by proactively taking on additional responsibilities as needed within the pharmacy environment.
• Improved patient outcomes by accurately processing prior authorization requests and collaborating with healthcare providers.
• Reduced errors in the prior authorization process by diligently reviewing patient records, insurance details, and medication interactions.
• Strengthened pharmacy''s reputation within the community through exceptional service delivery, attention to detail, and genuine concern for patient wellbeing.

• Supervised medication dispensing processes to ensure compliance with regulatory standards.
• Collaborated with healthcare professionals to optimize patient medication therapy outcomes.
• Streamlined inventory management procedures, reducing waste and improving efficiency.
• Mentored junior pharmacy technicians, enhancing team performance and knowledge retention.
• Implemented safety protocols for hazardous drug handling, ensuring staff and patient protection.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
• Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.

• Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
• Analyzed store buying trends to optimize apparel assortment, enhancing sales potential.
• Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
• Evaluated product quality and vendor performance to maintain quality standards.
• Established relationships with wholesalers and distributors to improve inventory availability.
• Collaborated with healthcare teams to implement equipment maintenance schedules.
• Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.

• Managed medication inventory to maintain stock levels and minimize discrepancies.
• Managed medication inventory to ensure optimal stock levels and reduce discrepancies.
• Trained new pharmacy technicians on operational procedures to ensure adherence to best practices.
• Implemented workflow improvements to accelerate prescription processing times.
• Resolved customer inquiries regarding prescriptions, medications, and insurance coverage.
• Assisted in maintaining compliance with state and federal pharmacy regulations.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.