Noam Weinstein
Jerusalem,Israel
Summary
Dynamic leader and communicator with a track record of creating engaging experiences at the Israel Aquarium and enhancing team performance as Shift Manager at a Wine Bar. Expert in Hebrew, excels in group management and creative solutions, significantly improving customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Guide
Israel Aquarium
07.2021 - Current
- Built personal relationships with guests to promote positive experiences.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Worked especially with the Hebrew language in a professional high-level manner.
- Demonstrated superior professionalism while interacting with visitors.
- Worked closely with management staff to create new and lucrative tours.
- Guided groups of up to 40 people on scheduled tours.
Shift Manager
Wine Bar
04.2024 - 12.2024
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Managed staff hiring, training and supervision.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Hedvat Hatora
JerusalemCourse - Digital Marketing
John Bryce
Tel Aviv06-2025
Skills
- Strong leadership
- Proficient in Hebrew
- Creative solutions
- Group management
- Advanced in English
- Exceptional communication
- Time Management
Accomplishments
- High Psychometric exam scores in Hebrew And English (119,124)
- Developed a software in python, a search engine for my place of work (Israel aquarium)
- Learned coding by myself (Python and Html)
- Received high score ratings from tourist surveys due to professionalism, entertaining personality and high attention to detail.
- Supervised team of 7 staff members.
Languages
Hebrew
Native language
Hebrew
Proficient
C2
English
Advanced
C1
Timeline
Shift Manager
Wine Bar
04.2024 - 12.2024
Guide
Israel Aquarium
07.2021 - Current
High School Diploma -
Hedvat Hatora
Course - Digital Marketing
John Bryce
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