Summary
Overview
Work History
Education
Skills
Timeline
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Noah Mohammed-Ali

Chicago

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

8
8
years of professional experience

Work History

Supervisor

Restaurant Associates
04.2025 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

SUPERVISOR

H&M
07.2020 - 04.2025
  • Developed and implemented training programs for new hires, resulting in increased efficiency and productivity.
  • Led weekly meetings to discuss sales goals, strategies, and performance metrics with team members.
  • Resolved customer complaints and issues in a timely and professional manner, enhancing overall customer experience.
  • Managed a team of 40 employees in a retail setting, overseeing daily operations and ensuring customer satisfaction.
  • Maintained a clean and organized work environment to promote efficiency and customer satisfaction.
  • Collaborated with team members to ensure efficient workflow during peak hours.

Department Manager

Forever 21
03.2017 - 06.2021
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained associate payroll, benefit and performance information.
  • Organized and balanced multiple priorities within fast-paced environment.
  • Upheld proper visual merchandising standards on retail floor and windows.

Education

Associate of Science -

Harold Washington College
Chicago, IL
06-2026

Skills

  • Clear verbal communication
  • Team leadership
  • Effective team cohesion
  • Strategic goal setting
  • Talent acquisition and assessment

Timeline

Supervisor

Restaurant Associates
04.2025 - Current

SUPERVISOR

H&M
07.2020 - 04.2025

Department Manager

Forever 21
03.2017 - 06.2021

Associate of Science -

Harold Washington College

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Noah Mohammed-Ali