Summary
Overview
Work History
Education
Skills
Timeline
Noa Karadavid

Noa Karadavid

CRM Team Lead
Tel Aviv

Summary

Highly creative marketing manager & CRM team lead. Offering an 8-year track record of cultivating customer loyalty and retention. Accustomed to working in fast-paced environments with decisive problem-solving skills & out of the box thinking. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

CRM & Community Team Leader

Tangelo Games
Tel Aviv
02.2018 - Current
  • Supervise daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Work closely with product, development & art teams to create & maintain marketing materials for in game sales & promotions.
  • Train and mentor team members to promote productivity and commitment.
  • Write advertising copy for online content & customized brand message to reach and capture target audiences.

VIP Account Manager

Playtika
Tel Aviv
05.2014 - 10.2018
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Account Manager

UPS
Lod
09.2011 - 04.2014
  • Managed import & custom clearance of courier shipments for VIP clients.
  • Addressed problems with customs, billing, and service delivery to maintain and enhance client satisfaction.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Account Manager

Fritz Companies
Or Yehuda
03.2010 - 04.2011
  • Coordinated air & ocean cargo import, against local & overseas agents & clients.
  • Trained new employees on customer service, shipment handling and organizing strategies.
  • Met existing customers to review current services and expand sales opportunities.

Education

Bachelor of Arts - Digital Communications And Media

Sapir College
09.2007 - 08.2010

Skills

    Training and mentoring

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Timeline

CRM & Community Team Leader - Tangelo Games
02.2018 - Current
VIP Account Manager - Playtika
05.2014 - 10.2018
Account Manager - UPS
09.2011 - 04.2014
Account Manager - Fritz Companies
03.2010 - 04.2011
Sapir College - Bachelor of Arts, Digital Communications And Media
09.2007 - 08.2010

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Noa KaradavidCRM Team Lead