Nnaemeka Modebe
PLAINFIELD
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Personal Shopper
Instacart
PLAINFIELD
04.2020 - Current
- Delivered personalized shopping experiences by understanding customer preferences and needs.
- Managed inventory levels to ensure product availability for timely deliveries.
- Selected high-quality items from various stores according to customer orders.
- Provided recommendations on products based on customer inquiries and trends.
- Maintained communication with clients to address concerns and provide updates promptly.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
Warehouse Associate
A&R logistics
Morris
01.2016 - 04.2018
- Operated forklifts and pallet jacks to move materials efficiently.
- Received and inspected incoming shipments for quality control.
- Maintained organized inventory storage for easy access and retrieval.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted in training new warehouse staff on procedures and safety protocols.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages, and updated orders in internal database.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Warehouse Supervisor
Vintage Tech Recyclers
PLAINFIELD
10.2013 - 04.2015
- Supervised daily warehouse operations and ensured compliance with safety standards.
- Coordinated inventory management and maintained accurate stock records.
- Trained and mentored staff on proper handling of electronic waste materials.
- Managed logistics for incoming and outgoing shipments of recycled products.
- Resolved employee issues and facilitated effective communication within the team.
- Maintained and updated inventory records accurately.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
Construction Management
Jjc
01.2014 - 09.2015
Master of Arts - English /German
University of Nigeria
Nsukka, Enugu 01.2006 - 10.2010
Skills
- Product selection
- Inventory management
- Personalization techniques
- Vendor negotiation
Certification
- OSHA
Timeline
Personal Shopper
Instacart
04.2020 - Current
Warehouse Associate
A&R logistics
01.2016 - 04.2018
Construction Management
Jjc
01.2014 - 09.2015
Warehouse Supervisor
Vintage Tech Recyclers
10.2013 - 04.2015
Master of Arts - English /German
University of Nigeria
01.2006 - 10.2010