Nina Latif

Proven Patient Access Specialist from Northwestern Medicine Palos Hospital, adept in HIPAA Compliance and delivering exceptional customer service. Excelled in patient registration, ensuring confidentiality and efficiency. Skilled in healthcare software and problem-solving, significantly enhancing patient experience and operational workflow. Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved [Number]% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.