Nilajah Walton

Sales Associate

Foot Locker

11.2024 - Current

Assisted customers with product selection and provided knowledgeable recommendations.
Maintained visual merchandising standards to enhance store presentation.
Operated point-of-sale system for efficient transaction processing.
Collaborated with team members to achieve sales goals and improve customer satisfaction.
Engaged with customers to build rapport and foster loyalty.
Handled inventory management tasks, including restocking and organizing merchandise.
Supported promotional events by setting up displays and interacting with attendees.
Adapted quickly to changing priorities in a fast-paced retail environment.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.