Nikki Siegmund
Plainfield
Summary
Dynamic healthcare professional with a proven track record at HCSC - Blue Cross Blue Shield of Illinois. Skilled in problem-solving and fostering teamwork. Committed to continuous improvement, I build strong relationships and adapt quickly to meet client needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
UM
HCSC - Blue Cross Blue Shield of Illinois
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Case Manager
MacNeal Hospital
08.2014 - 08.2018
- Developed individualized service plans addressing client needs and goals.
- Coordinated multidisciplinary team meetings to enhance service delivery and communication.
- Monitored client progress and adjusted interventions based on ongoing assessments.
- Advocated for clients' needs within community resources and support systems.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Director of Nursing
MacNeal Hospital
06.2008 - 07.2014
- Led nursing staff in delivering high-quality patient care, ensuring adherence to clinical protocols and standards.
- Developed and implemented nursing policies and procedures, enhancing operational efficiency across departments.
- Mentored nursing team members, fostering professional development and promoting best practices in patient management.
- Collaborated with multidisciplinary teams to streamline patient care processes, improving overall service delivery.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with staff, management, and external groups to coordinate patient care.
Education
Bachelor of Science - Nursing
Lewis University
Romeoville, IL01-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Problem resolution
Timeline
UM
HCSC - Blue Cross Blue Shield of Illinois
08.2018 - Current
Case Manager
MacNeal Hospital
08.2014 - 08.2018
Director of Nursing
MacNeal Hospital
06.2008 - 07.2014
Bachelor of Science - Nursing
Lewis University
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