Nicoll Noriega
Hoffman Estates
Overview
5
5
Certifications
Work History
Military Police
U.S. Army
Chicago
- Delivered law enforcement, security, and public safety services in compliance with federal, state, and military laws.
- Assisted the public and staff with inquiries, ensuring proper release of records.
- Processed legal documents (subpoenas, expungements, background checks) and maintained accurate records.
- Validated and updated data in LEADS and other law enforcement systems.
- Collected fees, issued receipts, and reconciled daily cash transactions.
- Supported administrative hearings and safeguarded sensitive documents with strict confidentiality.
- Military Police
Customer Service Associate
Transporte Zuleta
Addison
- Assisted customers with questions and concerns regarding company services.
- Managed financial transactions, issued receipts, and maintained accurate payment records.
- Organized and maintained physical and electronic files for operational efficiency.
- Communicated with international ports in Latin America to coordinate logistics.
Care Assistant
Victory Center of Riverwoods
Melrose Park
- Monitored patient health and ensured safety in daily activities.
- Served meals and provided assistance with mobility needs.
- Transported residents safely between facility levels while ensuring comfort and care.
Server & Administrative Assistant
Jim and Pete's
Elmwood Park
- Answered customer inquiries and took orders over the phone and in person.
- Created and managed weekly employee schedules.
- Processed customer payments and reconciled daily cash counts.
- Provided prompt and professional service to ensure customer satisfaction.
Education
College -
Harper College
Palatine, IL01.2026
High School -
Montini Catholic High School
Lombard, IL05.2024
Skills
- LEADS database operations
- Safety compliance
- Problem solving
- Customer service
- Record management
- Excellent communication
- Dependable and responsible
- Organization
- Fluent in Spanish
- Court document preparation
- Background checks and fingerprinting
- Payment processing and cash handling
- Microsoft Office Suite proficiency
- Data entry and accuracy verification
- Law enforcement procedures
- Customer service excellence
- Confidentiality and discretion
- Attention to detail
- Professional communication skills
- Team collaboration
- Problem-solving and decision-making
- Time management and prioritization
- Integrity and ethical conduct
Languages
- Spanish
- English, Native
- Spanish, Fluent
Core Competences
- LEADS Database Operations
- Court Document Preparation & Processing
- Background Checks & Fingerprinting
- Payment Processing & Cash Handling
- Microsoft Office Suite (Word, Excel, Outlook)
- Data Entry & Accuracy Verification
- Law Enforcement Administrative Procedures
- Public & Customer Service Excellence
- Confidentiality & Discretion
- Attention to Detail
- Professional Communication (Verbal & Written)
- Team Collaboration
- Problem-Solving & Decision-Making
- Time Management & Prioritization
- Integrity & Ethical Conduct
Languages
Spanish
Native/ Bilingual
Certification
CPR
Timeline
Military Police
U.S. Army
Customer Service Associate
Transporte Zuleta
Care Assistant
Victory Center of Riverwoods
Server & Administrative Assistant
Jim and Pete's
College -
Harper College
High School -
Montini Catholic High School