Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Torres Bonilla

Chicago

Summary

Dynamic and results-oriented professional with extensive experience at Lazaro Law Group, LLC, and Young & Rubicam Group. Excelled in office management and strategic planning, significantly enhancing client satisfaction and operational efficiency. Skilled in document management and relationship building, adept at leading teams to exceed goals with a keen focus on confidentiality and organizational excellence.

Overview

30
30
years of professional experience

Work History

Office Manager

Lazaro Law Group, LLC
08.2013 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Revised and finalized letters, briefs, and memos.
  • Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.

Account Director

Young & Rubicam Group
08.2008 - 11.2012

Account Supervisor

Young & Rubicam Group
05.2006 - 08.2008

Account Executive

Young & Rubicam Group
08.1997 - 05.2006

Media Intern

Young & Rubicam Group
08.1994 - 08.1997

Education

Communications

Universidad Del Sagrado Corazon
Santurce, PR
05-1998

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Document management
  • Payroll and budgeting
  • Clerical support
  • Relationship building
  • Staff management
  • Operations management
  • Human resources
  • Administrative oversight
  • Documentation and control
  • Financial reporting
  • Expense reporting
  • Report preparation
  • Workflow planning
  • Documentation expertise
  • Project management
  • Strategic planning
  • Budget administration
  • Schedule management
  • Work Planning and Prioritization

Languages

English
Full Professional

Timeline

Office Manager

Lazaro Law Group, LLC
08.2013 - Current

Account Director

Young & Rubicam Group
08.2008 - 11.2012

Account Supervisor

Young & Rubicam Group
05.2006 - 08.2008

Account Executive

Young & Rubicam Group
08.1997 - 05.2006

Media Intern

Young & Rubicam Group
08.1994 - 08.1997

Communications

Universidad Del Sagrado Corazon
Nicole Torres Bonilla