Results-driven banquet supervisor with a proven track record in guest relations and event management. Skilled in logistics coordination, food safety, and team leadership, ensuring exceptional guest experiences and efficient service delivery.
Overview
25
25
years of professional experience
Work History
Banquet Supervisor
Levy Restaurants At The United Center/ Lincoln Park Zoo
Chicago, IL
09.2022 - Current
Supervised banquet staff to ensure seamless event execution and high-quality service delivery.
Coordinated logistics for multiple events, optimizing resource allocation and workflow efficiency.
Developed strong relationships with vendors to ensure timely delivery of products for banquet functions.
Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
Trained new employees on service standards, enhancing team performance and guest satisfaction.
Collaborated with kitchen staff to align food presentation with event themes, improving overall guest experience.
Conducted pre-event briefings to communicate expectations and roles, fostering teamwork among staff members.
Resolved customer inquiries and concerns promptly, maintaining high levels of client satisfaction during events.
Dessert Cart Attendant
Levy Restaurants At The United Center
Chicago, IL
09.2006 - 09.2022
Served Guest Desserts in Luxury Suites Department
Did beginning and ending inventory on dessert items on the cart
Trained new staff
Maintained clean cart
Meat Specialist Supervisor
Henry J's Meat Comapny
Chicago, IL
01.2002 - 04.2021
Developed and implemented quality control measures for meat products.
Trained staff on meat processing techniques and safety protocols.
Collaborated with vendors to source high-quality meat supplies.
Streamlined inventory management processes to enhance efficiency.
Ensured compliance with health regulations and safety standards in operations.
Gained forklifting certification
Education
High School Diploma -
Rezin Orr High School
Chicago, IL
Skills
Customer service
Event coordination
Sales strategies
Logistics coordination
Banquet logistics
Food handling
Sanitation compliance
Timeline
Banquet Supervisor
Levy Restaurants At The United Center/ Lincoln Park Zoo