Retail Store Associate
Designer Shoe Warehouse
Algonquin
08.2025 - Current
- Collaborated with team members to meet daily sales and customer service goals.
- Operated cash register to process cash, check, and credit card transactions.
- Greeted customers, provided customer service and answered questions.
- Answered incoming calls from customers inquiring about products or services offered by the store.
- Processed returns and refunds in accordance with company policy.
- Assisted management with training new staff members on customer service techniques and operational procedures.
- Provided advice on product selection to customers based on their individual needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Followed loss prevention guidelines to deter theft.
- Completed price changes by adhering labels to merchandise or entering information into computer system.
- Encouraged customers to sign up for loyalty programs or promotional offers.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.