Nicole Rakowiecki
Streator
Summary
Dynamic Quality Supervisor at PLZ Corp. with a proven track record in reducing customer complaints through effective root cause analysis and continuous improvement. Skilled in quality management systems and dedicated to enhancing product quality, I excel in staff training and corrective action planning, ensuring compliance with ISO standards and driving operational excellence.
Results-driven professional with solid background in quality management and process improvement. Known for delivering consistent quality outcomes and fostering culture of continuous improvement. Strong emphasis on team collaboration and adaptability to changing requirements.
Overview
15
15
years of professional experience
Work History
Quality Supervisor
PLZ Corp.
06.2010 - Current
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 5 employees involved in product inspection and quality control procedures.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Oversaw department of 14 by supervising daily operations, providing technical support and coordinating personnel.
Education
High School Diploma -
Morton East
Cicero, ILSkills
- Quality training
- Dedication to product quality
- Quality management systems
- Systems analysis
- Corrective actions
- Product inspection
- Auditing techniques
- Logistics
- Staff training
- Calibration management
- Scheduling
- Quality tools
- Quality auditor
- Procedure development
- Sampling plans
- Preventive actions
- Test method validation
- Personnel training
- Validation protocols
- ISO standards
- Statistical process control
- Excellent problem-solving capability
- Focused on quality
- Customer complaint handling
- Supplier quality management
- Standard operating procedures
- Process improvement
- Corrective action planning
- Microsoft office
- Measurement techniques
- Data collection
- Documentation control
- Visual inspection
- Maintenance team collaboration
- Quality control planning
- Quality assurance controls
- Equipment calibration
Timeline
Quality Supervisor
PLZ Corp.
06.2010 - Current
High School Diploma -
Morton East
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