Nicole Prowell
Chicago
Summary
Committed to upholding the highest standards of customer service and safe food handling practices. Professional bartender with extensive knowledge of spirits and a diverse menu of memorized drink recipes. Friendly and open demeanor facilitates building a strong customer base through consistently providing positive service experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
South Shore Beach Club
05.2025 - 09.2025
- Served high customer volumes during special events, nights, and weekends.
- Maintained bar cleanliness and organization to enhance customer experience.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Engaged customers by providing personalized recommendations based on preferences.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Bartender
Homewood Brewing Company
10.2024 - 04.2025
- Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
- Prepared classic, modern, and unique cocktails for each customer.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Hero's Bar & Grill
12.2023 - 08.2024
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsell menu items to customers, driving up per sale revenues and maximizing profits.
- Performs opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepares garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Skills
- Liquor, Beer, and Wine Knowledge
- Upselling technique
- Clear and effective communication
- Highly reliable
- Engaging personality
- Hospitality service expertise
- Cash Handling
- Craft cocktail preparation
- Responsible Alcohol Service
- Strong multitasking
Certification
- BASSET CERTIFIED
- ILLINOIS FOOD HANDLER CERTIFICATE
Timeline
Bartender
South Shore Beach Club
05.2025 - 09.2025
Bartender
Homewood Brewing Company
10.2024 - 04.2025
Bartender
Hero's Bar & Grill
12.2023 - 08.2024