Nicole Oresar
Forest Park,IL
Summary
Dynamic Account Manager offering expertise in building partnerships, creating product assortments, and enhancing profit channels. Expert in relationship management with eleven years of experience in the home decor industry.
Overview
13
13
years of professional experience
Work History
Account Manager, Commercial Sales
Stokke
07.2023 - Current
- Develop and secure distribution and sales with specialty retail outlets, department stores, and national chain stores.
- Review purchasing trends and forecast demand for inventory planning and replenishment.
- Develop seasonal buying plans, ensuring optimal merchandise assortment to meet customer demands.
- Frequently partner with marketing teams to develop targeted campaigns to drive sales.
- Create engaging visual displays by providing input on product placement and selection based on sales data.
Account Manager
Skyline Furniture MFG.
11.2020 - 07.2023
- Oversee new business development and customer service for all Trade partners
- Responsible for all marketing, sales initiatives, and product offerings for Trade partners
- Key player in launching a new website specifically marketed to the Trade community
- Grew sales for Trade division by 15% YOY
- Have extensive knowledge of e-commerce platforms including - Shopify, Commerce Hub, RevCascade etc.
- Manage key accounts including numerous big box retailers
- Responsible for selecting product assortments based on customers needs and sales history
- Comprehensive knowledge of current online and offline retail environment
- Responsible for hitting weekly sales goals of $1 million per week by working with retailers on promotional marketing opportunities as well as maximizing product potential
- Work closely with Design & Product Development team to create curated assortments specific to retailers' needs
- Work closely with Ops team to create SKUs and ensure all products have the most
accurate information on-site and in customer portals
Account Manager/Custom Workroom Manager
Eastern Accents
09.2013 - 11.2020
- Managed a team of five professionals that were responsible for the company's custom sales organization (approximately 40% of company revenues)
- Provided pricing quotes and processed purchase orders
- Interacted with department heads to ensure end products met specifications
- Inspected samples before shipping to designers/buyers
- Communicated with designers and buyers to ensure samples were received
- Exercised creative freedom with regard to construction, design, website, product assortment, etc.
- Participated in quarterly management meetings to determine seasonal product lines
- Attended regional and national trade shows
- Set up trade show booths to ensure aesthetically pleasing display
- Worked with interior designers and buyers to select product
- Attended trade show review meetings to discuss traffic patterns, top sellers and lessons learned for future shows
- Served as primary contact for customers located throughout Illinois and Florida
- Communicated with accounts on a daily basis to provide order status and update lead times
- Facilitated smooth transitions throughout the order process
- Assisted in troubleshooting client concerns
- Worked closely with production team to ensure timely delivery of product
- Handled multiple client requests working under strict deadlines
Sales Representative /Assistant Manager
Nordstrom
09.2011 - 09.2013
- Worked closely with the Department Manager to discuss personnel, scheduling and new store initiatives
- Worked with numerous stakeholders to maximize product sales throughout the department
- Conducted monthly team business reviews to evaluate sales figures and discuss ongoing executions of the departments strategy
- Optimized floor layout based on product success and customer interests
- Communicated with vendors regularly to provide feedback on product performance and strategize accordingly
- Met monthly sales goals by developing relationships with core customer base and providing the high level of customer service that is embedded in the Nordstrom culture
- Coordinated and marketed customer events to increase sales volume and improve store performance
- Utilized strong customer relationships to expand the Nordstrom Fashion Reward program
- Performed daily department maintenance tasks including stock work, re-merchandising, display improvement, pricing markdowns and merchandise transfers
- Educated staff about new products and ensured they were following the proper Nordstrom customer service standards
- Interviewed potential candidates and coordinated new hire orientation and on-boarding process
- Completed Nordstrom Future Leaders Program
Education
Bachelor of Science - Fashion Merchandising
Southern Illinois University Carbondale
Carbondale, IL05.2011
Timeline
Account Manager, Commercial Sales
Stokke
07.2023 - Current
Account Manager
Skyline Furniture MFG.
11.2020 - 07.2023
Account Manager/Custom Workroom Manager
Eastern Accents
09.2013 - 11.2020
Sales Representative /Assistant Manager
Nordstrom
09.2011 - 09.2013
Bachelor of Science - Fashion Merchandising
Southern Illinois University Carbondale
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