Nicole McKenzie

• Developed individualized programs tailored to clients' unique needs, promoting skill acquisition and independence.
• Provided ongoing consultation to families, enhancing understanding of behavioral strategies and supporting generalization of skills at home.
• Established quality assurance measures to evaluate service delivery effectiveness and drive continuous improvement initiatives across programs.
• Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.

• Conducted functional behavior assessments to identify target behaviors and develop effective treatment plans.
• Collaborated with interdisciplinary teams to implement evidence-based interventions for individuals with developmental disabilities.
• Trained and supervised staff on behavior analytic principles and data collection methods to ensure fidelity in implementation.
• Analyzed behavioral data to measure progress, adjust interventions, and enhance overall client outcomes.

• Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
• Completed detailed documentation of sessions, patient notes and recommendations.
• Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
• Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
• Collaborated to set goals and outline steps to achieve objectives.

• Worked with each students multi-disciplinary team in order to gain background information and work together to set up observations and create implementation strategies
• Caseload consists of 24 students
• Modeling different strategies as needed for teachers and paras
• Prioritized sustainability for the implementation strategies based on the teacher's ability to provide 1:1 instruction/reinforcements/etc
• Encouraged development of relevant skills to help overcome specific concerns.
• Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.

• Collected data via direct student observation and consultation with classroom teachers regarding student behaviors.
• Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
• Utilized consulting skills for implementation and maintenance of intervention plans.
• Developed individual educational plans designed to promote educational, physical and social development.
• Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
• Evaluated student needs to provide helpful resources and support.

• Adhered to federal and state documentation mandates regarding records and file management.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Took on parent training responsibilities for the company
• Worked with multiple assessments including Vineland, ABLS, AFLS, and VB-MAPP

• Prioritized and organized tasks to efficiently accomplish service goals.
• Followed treatment protocols and collaborated with peers and treatment teams in order to deliver effective treatment
• Created unique service objectives and implementation strategies specific to each client

Implements and interprets service and operations policies for new contracts

Responsible for overseeing the recruitment, screening, selection and training for all staff, including leadership.

Ensures that the state regulations are being upheld through client charts and service plans for each client yearly.

Performs evaluations, revisions, and monitoring of consumer services

Conducts internal branch audits every 6 months on the staff/client files and charts

Writes and monitors the implementation of each client's ISP

• Helped to build positive relations with team members and external parties.
• Managed a leadership team and direct support staff
• Oversaw day-to-day activities, including organizational leadership, recruitment, office maintenance and supply and inventory management.
• Coordinated community resources, including healthcare, mental health, insurance and food stamps.

• Managed caseload of 16 individuals
• Completed assessments
• Wrote and trained on goals and writing behavior plans
• Fostered and maintained constant communication with team and guardians in order to keep transparency

• Lead DSP
• Provided direct care as well as assisted in completing assessments, budgeting, and inventory for the group home