Nicole Martin
Naperville
Summary
Motivated business professional bringing a sixteen-year career in small business ownership. Registered Nurse. Adept at applying problem solving skills especially in high-pressure settings while remaining professional at all times. Passionate about providing high quality care to clients and motivating others to do the same.
Overview
21
21
years of professional experience
Work History
Massage Therapist/Medical Esthetician
NCM Aesthetics & Wellness
Naperville, IL
05.2005 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
- Maintained client treatment records and designed long-term care programs for return customers.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
Registered Nurse
Flawless Cosmetic Medicine
Orland Park, IL
06.2021 - 12.2023
- Coordinate doctor and patient schedules to ensure treatments and surgery are performed by deadlines.
- Provided assessment before and assisted in patient surgeries and procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Associate Degree - Nursing
Rasmussen University
Romeoville, IL01.2021
Certification - Aesthetics
Hair Professionals
Wheaton, IL01.2004
Certification - Massage Therapy
Academy of Somatic Healing Arts
Atlanta, GA01.1998
Bachelor of Science - Biology and Chemistry
Antioch College
Yellow Springs, OH01.1995
Skills
- Multi-tasking
- Strong work ethic
- Flexible thinker
- Strategic partnership building
- Visionary
- Operations management
Timeline
Registered Nurse
Flawless Cosmetic Medicine
06.2021 - 12.2023
Massage Therapist/Medical Esthetician
NCM Aesthetics & Wellness
05.2005 - Current
Certification - Aesthetics
Hair Professionals
Certification - Massage Therapy
Academy of Somatic Healing Arts
Bachelor of Science - Biology and Chemistry
Antioch College
Associate Degree - Nursing
Rasmussen University