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Personable and dedicated Customer Service Representative with extensive experience in Metering and Software industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializing in quality, speed and process optimization. Articulate, enthusiastic and results-orientated with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Excellent hardworking and passionate job seeker with strong organizational skills eager to secure a position that offers professional challenges. Dependable candidate who takes initiative and is successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented professional with extensive expertise in customer operations and technical support. Demonstrated capacity to elevate customer satisfaction through impactful communication and proactive issue resolution, consistently meeting SLA and quality benchmarks. Specialized in process optimization, operational readiness, and cross-team collaboration, emphasizing management of complex IT systems and stakeholder engagement.

Proficient Systems Support Engineer with over 9 years of experience delivering solutions to software customers and users. Strong foundational expertise in network requirements and resource allocation, supporting creative and optimized approaches to tackling system issues. Skilled at generating reports and performing physical equipment movement requests. Track record of delivering timely solutions and projects, identifying process improvements along the way.

Saar Ron

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Tier3 Support

HD Support

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HIGH SCHOOL DIPLOMA - Programming Languages

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Tier3 Support

HD Support

HIGH SCHOOL DIPLOMA - Programming Languages

System & Networking Course -

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