Nicole Hersam
Yorkville,IL
Summary
Skilled Dental Assistant with a proven track record at RandallWood Dental, enhancing patient satisfaction and retention through exceptional communication and friendly demeanor. Expert in dental radiography and equipment sterilization, significantly improving office efficiency and safety practices. Demonstrates a strong ability in oral surgery support and patient education, ensuring high-quality care and health outcomes.
Overview
9
9
years of professional experience
Work History
Dental Assistant
RandallWood Dental
12.2023 - Current
- Sterilized rooms and prepped equipment and instruments for 12 procedures daily.
- Prepared patient x-rays and images for dentist review.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Dental Assistant
Aurora Oral and Maxillofacial Surgery
12.2022 - 12.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
Dental Assistant
Family First Dental
06.2021 - 12.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Dental Assistant
Gental Dental
03.2016 - 06.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Exposed, developed and mounted dental x-rays.
Education
No Degree - Gender Studies
Waubonsee Community College
Sugar Grove, ILSkills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Endodontic procedure assistance
- Oral surgery
- Pediatric dental care
- Orthodontic procedure support
- Full mouth radiographs
- certified in coronal polishing
- sealants
- zoom whitening
Timeline
Dental Assistant
RandallWood Dental
12.2023 - Current
Dental Assistant
Aurora Oral and Maxillofacial Surgery
12.2022 - 12.2023
Dental Assistant
Family First Dental
06.2021 - 12.2022
Dental Assistant
Gental Dental
03.2016 - 06.2021
No Degree - Gender Studies
Waubonsee Community College
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