Dynamic professional with extensive experience at Advocate Health Care, excelling in patient-focused care and surgical scheduling. Proven ability to implement behavioral management strategies and support special needs students. Skilled in crisis management and classroom organization, fostering positive relationships with students and families to enhance educational outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Paraprofessional
SESI-High Road of Mt. Prospect
Mt. Prospect
07.2023 - Current
Supported students with special needs in classroom activities and lessons.
Collaborated with teachers to develop individualized education plans for students.
Assisted in implementing behavioral management strategies for student engagement.
Facilitated small group instruction to reinforce learning objectives and skills.
Provided personal care support to students as needed throughout the day.
Maintained a safe and organized classroom environment for all students.
Participated in training sessions to enhance skills in special education support.
Applied positive reinforcement to redirect negative behaviors.
Created and maintained positive relationships with students, parents, and colleagues.
Offered students personalized educational, behavioral, and emotional support.
Supervised small groups of students during instruction time.
Ensured that all safety regulations were followed in the classroom environment.
Attended professional development workshops related to job responsibilities.
Communicated and collaborated well with educators from various grade levels.
Graded assignments and tests and documented results into filing systems.
Organized student performance and enrichment activities to facilitate learning.
Participated in parent and teacher conferences to discuss student progress and challenges.
Certified Medical Assistant/ Surgery Scheduler
ADVOCATE HEALTH CARE- PEDIATRIC UROLOGY
Des Plaines
12.2015 - 06.2023
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Assessed patients and documented their medical histories.
Ensured safety and well-being of patients.
Created children's area in waiting room to make practice more family-friendly.
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Provided patient education.
Performed monthly inventory and maintained office and medical supply counts.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Scheduled all the surgeries for the clinic in the room with the patients/families.
Worked with Insurance Companies to get any prior authorizations that were needed.
Scheduled surgeries at different locations.
Completed referrals for surgeries, radiology testing and other specialty providers.
Assisted pediatric patients with medical history documentation and intake procedures.
Laser Technician/ Assistant Manager
AMERICAN LASER CENTERS
Naperville and Fox River Grove
03.2008 - 12.2015
Performing several different treatments on patients.
Follow-up and Post-Op treatment care.
B-12 Injections.
Sales.
Inventory of all products and medications.
Assisted the Manager in conducting staff meetings, making the schedule, and helping train the new employee hires.
Education
Phlebotomy -
Harper College
Palatine, IL
01.2015
CERTIFIED MEDICAL ASSISTANT CERTIFICATE -
U.S. Career Institute
Online
01.2015
IL- ESTHETIC CERTIFICATE - Esthetician
Hair Professional Skin Academy
Wheaton, IL
01.2008
Certificate - Early Childhood Care And Education
College of DuPage
Glen Ellyn, IL
05-2004
Skills
Professional bedside manner
Patient-focused care
Trained in pre- and post-surgical care
Minor surgery assistance awareness
Organized calendar management
Behavioral management
Classroom organization
Special needs support
Student supervision
Scheduling surgeries
Patient
Behavior management
Goal setting and monitoring
Clerical support
Child development certification
Crisis management
Friendly and outgoing
Teacher support
Certification
NHA Certified Phlebotomy, Harper College, Palatine, IL, 2015
Phlebotomy Internship, Kindred Health Care, Northlake, IL, Completed 120 hours with 164 successful draws on adult and geriatric patients. Performed Venipuncture, butterfly and finger draws. Made sure to label and check the appropriate collection tubes. Ran the centrifuge machine before shift was complete.
Certified Medical Assistant Certificate/NHA Certified CCMA, U.S. Career Institute, 2014-2015
Licensed Esthetician/IL- Esthetic Certificate, Hair Professional Skin Academy, Wheaton, IL, 2008
Healthcare Provider CPR Certification, American Heart Association, Chicago, IL, 2017, 2019